Shop Associate Brew & Sip Express Louisville, KY Job Details Part-time | Full-time $16 - $20 an hour 19 hours ago Benefits Paid training Relocation assistance Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Flexible schedule Qualifications Customer communication Full Job Description Job Summary Brew & Sip Express is seeking a friendly, dependable, and customer-focused Coffee Shop Associate to support daily café operations and provide a welcoming experience for guests. This role assists with customer service, order taking, coffee and beverage preparation, food service, cleanliness, restocking, and teamwork throughout the coffee shop. Responsibilities Welcome customers warmly and provide friendly, professional service. Take customer orders accurately and process transactions as needed. Assist with preparing and serving coffee, tea, specialty beverages, and café menu items. Follow established procedures for beverage preparation, presentation, and service. Assist with preparing, packaging, and serving food items. Ensure customer orders are accurate, complete, and served promptly. Answer customer questions about beverages, food items, ingredients, and menu options. Operate the point-of-sale system and process cash and card payments accurately. Maintain clean and organized counters, tables, service stations, and work areas. Clear tables and help maintain a neat and welcoming customer environment. Restock coffee, beverages, food items, cups, lids, napkins, utensils, and other café supplies. Assist with opening, closing, cleaning, and general coffee shop duties. Follow food handling, sanitation, cleanliness, and workplace safety procedures. Communicate customer requests, supply needs, and service concerns to supervisors. Help maintain consistent beverage quality, food presentation, and order accuracy. Support coworkers during busy service periods and help maintain efficient café operations. Handle coffee equipment, ingredients, and supplies carefully and safely. Perform other coffee shop service and customer support duties as assigned. Qualifications Previous coffee shop, café, restaurant, food service, or customer service experience is preferred but not required. Friendly, professional, and customer-focused attitude. Strong communication and interpersonal skills. Ability to work effectively as part of a team. Comfortable working in a fast-paced coffee shop environment. Good attention to detail and order accuracy. Willingness to learn coffee preparation, beverage service, and café procedures. Ability to maintain cleanliness and follow food safety practices. Reliable, punctual, and responsible work habits. Comfortable standing, walking, and performing hands-on service tasks. Benefits Full-Time / Part-Time opportunities. Competitive compensation. On-the-job coffee shop and customer service training. Supportive and team-oriented work environment. Opportunities to develop beverage preparation and hospitality skills. Opportunities for professional growth and advancement. Hands-on experience in coffee shop operations. About Brew & Sip Express Brew & Sip Express provides a welcoming coffee shop environment focused on quality beverages, food service, and friendly customer hospitality. The team works together to maintain clean, organized, and efficient daily operations while providing a positive experience for guests.

Pay:

$16.00 - $20.00 per hour Expected hours: 42.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Relocation assistance Vision insurance

Work Location:

In person