Barista/Customer Service Team Member Bean Counter Bakery Cafe Worcester, MA Job Details Part-time | Full-time 1 day ago Benefits Paid training Dental insurance Paid time off Vision insurance Employee discount Flexible schedule Paid sick time Qualifications Retail customer service procedures Café experience Barista experience Cash register Coffee shop experience Time management Full Job Description Job Summary Bean Counter Bakery is currently seeking a full-time or part-time Barista with prior experience. The ideal candidate will be passionate about coffee, provide the best experiences for customers, be a team player, have flexible working hours and enjoy meeting new people. Your responsibilities will include assisting customers with their orders, ensuring food safety standards are met, and maintaining a clean and welcoming atmosphere. If you have excellent customer service skills, a passion for coffee and food service, along with strong time management skills, we would love to hear from you. Responsibilities Greet customers warmly and take their orders accurately. Prepare food and beverages according to established recipes and standards. Ensure cleanliness and organization of the café area, adhering to food safety regulations and detailed daily and weekly checklists. Operate the POS system efficiently for order processing and payment handling. Must learn Bean Counter Bakery's online store and help customers with placing orders online as needed Responsible for giving customers their correct Bakery orders at pick up and using the in-store custom Order Management system Provide knowledgeable recommendations on menu items, including coffee selections. Handle customer inquiries and resolve any issues promptly and professionally. Maintain inventory levels of food and beverage supplies, reporting shortages as needed and adhering to FIFO guidelines. Collaborate with Shift Leader and team members to ensure smooth operations at all times. Ensure highest quality of coffee extraction and espresso beverages, conforming to company standards at all times. Ensure espresso and coffee-related equipment are in good working order, properly cleaned, sanitized and well-maintained at all times. Ensure product freshness and best presentation of espresso and coffee beverages, and bakery display cases Responsible for covering your scheduled shifts Qualifications The ideal candidate would be successful with the following abilities:

• Barista and Café experience with a minimum of 1 year's experience and familiarity with food handling; prior Barista experience preferred
• Must enjoy providing exceptional customer service
• Commitment to boost customer satisfaction and loyalty
• Strong time management skills to handle multiple tasks simultaneously while maintaining excellent customer service
• Ability to work well under pressure and maintain a friendly demeanor
• Energetic, outgoing, and self-motivated
• Provide excellent attention to detail. Punctual. Neat and clean appearance
• Eagerness to keep the café very clean
• Ability to stand for long periods of time and perform bending and lifting tasks
• Create an environment that build energy, vitality, and fun to produce happy customers and team If you are willing to join our team of professionals, accept responsibility, roll up your sleeves and get the job done while comfortably accomplishing many tasks, we want to speak with you!

Please submit your resume, cover letter, a phone number and email address we can reach you at. www.beancounterbakery.com

Benefits:

Dental insurance Employee discount Paid sick time Paid time off Paid training Vision insurance

Work Location:

In person