Job Description A Look Into Working at Starbucks in the Radisson Imagine starting your work day in the heart of downtown Kalamazoo, surrounded by the lively buzz of the city and the inviting aroma of freshly brewed coffee. As an employee at Michigan's largest Starbucks, located within the elegant Radisson Plaza Hotel, you'll be part of a passionate team dedicated to delivering exceptional customer experiences. The modern, artistic décor and the bustling energy of the 68-seat café, complete with a semi-private meeting room, create an exciting and dynamic work environment. If you thrive in high-energy settings and love connecting with a diverse clientele, this is the perfect place for you to grow and excel in your career. What You'll Be Doing Prepare and serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas. Describe menu items to customers or suggest products that might appeal to them. Prioritize and time manage when there are many guests in store. Follow all procedures for the cash register and ring every transaction up as it occurs. Clean and sanitize work areas or equipment. Work well under pressure with a positive "team" attitude. Take the initiative to "Make it Right" whenever necessary and read guests needs. Effectively multitask (ring drinks, listen to guests, fill items, answer phones, etc.). Create merchandise displays that are up-to-date and attractive to guests. Recognize our loyal guests, or "regulars", by their names and preferred drinks. Receive and ticket all incoming merchandise. Effectively communicate with fellow associates. Complete daily opening/closing/check-out checklists. What You Need for this Position Ability to self-start and create projects during slow times. Able to stand for long periods of time, up to 8 hours or more. Able to stoop and bend. Able to lift up to 40 pounds from time to time. Able to safely work with potentially dangerous chemicals and equipment. Able to comply with safety and health code standards. Able to handle responsibilities that require repetitive motion tasks. What's in it for You Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc. 10% Discount on GHG outlets Shift meal provided per day Discounted hotel rates at Radisson Hotel Group branded properties worldwide Parental Leave Program (Full-Time Option) 401K with 100% match up to 3% (Full-Time option) Medical/Dental/Vision (Full-Time option) Top Reasons to Work With GHG We are one of the Nation's 101 Best and Brightest Companies to work for! You'll have the opportunity to work with a fun, high-energy, and passionate team. You will grow your skills and experience in and environment that fosters creativity and development.