Position Description The Shift Lead plays an important role within our coffee shop, ensuring consistency, quality, and excellence in every cup we serve. This position blends hands-on barista responsibilities with daily operational support, helping keep the shop running smoothly while delivering a positive experience for both customers and team members.
Schedule Part Time:
15-30 hrs/week Mornings & afternoons Weekends as needed
Key Responsibilities:
Prepare and serve high-quality food, espresso drinks, coffees, teas, and specialty beverages Train, mentor, and support baristas to uphold company standards and best practices Help oversee daily operations behind the bar, ensuring speed, accuracy, and consistency Handle short notice call-ins as needed. Monitor inventory of coffee, milk, syrups, and supplies. Monitor equipment and food temperature logs, sanitizer concentration records, date and time marking Maintain and troubleshoot espresso machines, grinders, and brewing equipment Ensure all health, safety, and sanitation guidelines are followed Provide excellent customer service and set the tone for a welcoming café environment Assist management to develop seasonal drinks, improve workflows, and enhance the customer experience Lead by example, fostering teamwork, positivity, and professionalism
Preferred Qualifications:
Strong knowledge of coffee preparation, espresso techniques, & food prep Excellent communication and organizational abilities Ability to work efficiently in a fast-paced environment while maintaining attention to detail Dependable, proactive, and passionate about coffee and customer service Must be 18+ years of age Role Requirements Must be 18 years of age or older 1 or more years of barista experience (lead or supervisory role preferred) Preferred Education Minimum of a
BlackRiverCoffeeCo.com Please note that this job description is not exhaustive and may evolve with time, including additional activities, duties, or responsibilities required of the employee, with or without prior notice. It is the policy of Black River Coffee Co LLC to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status about public assistance, veteran status, or any other characteristic protected by federal, state, or local law. Persons who only meet some of the listed job criteria but feel that their knowledge, skills, and experience make them well-qualified candidates are encouraged to apply.