Barista

Job Title :

Barista Department :

Front of House Reports To :

Restaurant Manager Summary :

A Barista prepares and serves coffee, tea and specialty beverages. They sell packaged foods such as breakfast sandwiches, baked goods and fruit as well as process payments for orders. Responsibilities also include explaining menu items, updating displays, maintaining a clean dining area and ensuring guests have a memorable experience.

Duties and Responsibilities:

Greet and welcome guests, informing them about specials or new items Preparing foods such as breakfast sandwiches or baked goods and packaging for sale Grinding and blending coffee beans Brewing coffee and tea Process card and cash transactions Arrange items to make attractive display Update signage and displays to attract guests Replenish items, supplies and equipment in display cases, at tables and behind counter to ensure adequate levels Clean and sanitize equipment and utensils Clean surrounding area, sinks, counters, tables, chairs and equipment Empty wastebaskets and remove trash Perform other duties as assigned

Requirements:

High school diploma or equivalent preferred Ability to stand for prolonged periods of time Prior experience preferred Basic computer skills Basic math skills Strong communication skills Reading and writing abilities

Skills and Abilities:

Problem Solving

• Identifies and resolves problems in a timely manner Reasoning
• Uses reason and understanding when dealing with difficult situations Customer Service
• Responds promptly to customer needs and solicits customer feedback Interpersonal Skills
• Maintains confidentiality Oral Communication
• Speaks clearly and confidently. Listens, ask questions and seeks clarification Written Communication
• Writes clearly and informatively. Edits work for spelling and grammatical error Teamwork
• Contributes to building a positive team spirit Ethics
• Treats people with respect Organizational Support
• Follows policies and procedures Planning/Organizing
• Uses time efficiently Professionalism
• Reacts well under pressure and accepts responsibility for own actions Quality
• Demonstrates accuracy and thoroughness. Applies feedback to improve performance Quantity
• Completes work in timely manner Safety and Security
• Observes safety and security procedures. Uses equipment and materials properly Adaptability
• Adapts to changes in the work environment. Able to deal with frequent change, delays, or unexpected events Attendance/Punctuality
• Is consistently at work and on time Dependability
• Follows instructions, responds to management direction Initiative
• Asks for and offers help when needed Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk and reach with hands and arms. The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. The employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. These are the minimum requirements for effective job performance, these duties are subject to change based on the needs of the company