Job Overview We are seeking a dedicated and enthusiastic Shift Leader to join our team. The ideal candidate will play a crucial role in overseeing daily operations, ensuring exceptional customer service, and leading a team of staff members in a fast-paced café environment. As a Shift Leader, you will be responsible for maintaining high standards of food safety and quality while fostering a positive work atmosphere. Responsibilities Supervise and coordinate daily operations to ensure efficiency and productivity. Provide outstanding customer service by addressing customer inquiries and resolving issues promptly. Train and mentor team members on food preparation, cash handling, and customer service best practices. Ensure compliance with food safety regulations and proper food handling procedures. Manage point-of-sale (POS) transactions, including Aloha POS systems, ensuring accuracy in cash handling. Assist in inventory management and ordering supplies as needed. Maintain cleanliness and organization of the café environment to enhance the customer experience. Support the management team in achieving operational goals and maintaining high standards. Experience Previous experience in a leadership role within the food service industry is preferred. Familiarity with POS systems, particularly Aloha POS, is highly desirable. Strong basic math skills for accurate cash handling and transaction processing. Knowledge of food safety regulations and best practices in food handling is essential. Excellent customer service skills with a passion for helping others. Ability to thrive in a fast-paced environment while managing multiple tasks effectively. Experience in food preparation is a plus. Join our team as a Shift Leader and contribute to creating an enjoyable dining experience for our customers while leading a motivated team!

Job Types:

Full-time, Part-time Pay:

From $13.00 per hour

Benefits:

Flexible schedule Shift availability: Day Shift (Required) Night Shift (Required)

Work Location:

In person