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Barista/Retail Associate Marys Market

Job

Mountain Lake Lodge

Pembroke, VA (In Person)

Full-Time

Posted 6 weeks ago (Updated 1 day ago) • Actively hiring

Expires 6/22/2026

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Job Description

Mary's Market - Barista /
Retail Associate Position Title:
Barista /
Retail Associate Department:
Retail & Food & Beverage -
Mary's Market Reports To:
Retail & Recreation Manager, Supervisor/Lead, Director of Retail, Recreation & Spa Employment Type:
Full-Time / Part-Time /
Seasonal FLSA Status:
Hourly (Non-Exempt) Position Summary Customer-focused Barista / Market Associate with 3 years of coffee shop and retail customer service experience . Skilled in preparing high-quality beverages, operating point-of-sale systems, and creating a welcoming guest experience. Adept at multitasking in fast-paced environments while maintaining accuracy, cleanliness, and strong attention to detail.
Key Responsibilities Barista Duties:
Prepared and served coffee, espresso drinks, teas, and specialty beverages to company standards Operated espresso machines, grinders, and brewing equipment Maintained cleanliness and organization of café and workstations Ensured consistency in drink quality and presentation Market /
Retail Duties:
Assisted guests with purchases, recommendations, and product inquiries Stocked shelves, coolers, and displays with food and retail items Operated POS system and handled cash/card transactions accurately Monitored inventory levels and communicated restocking needs
Customer Service:
Delivered friendly, attentive service to enhance guest satisfaction Resolved customer concerns efficiently and professionally Built rapport with guests to encourage repeat business
Operational Support:
Followed food safety, sanitation, and health guidelines Completed opening and closing procedures Collaborated with team members to maintain smooth daily operations Qualifications 3 years of coffee shop and retail customer service experience Strong communication and interpersonal skills Ability to work efficiently in high-volume environments Cash handling and basic math proficiency Flexible schedule, including weekends and holidays
Work Location:
In person

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