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Sultans Shawarma & Cafe

Barista Shift Leader

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Scorecard

Based on West Virginia data

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What they do

A Barista prepares and serves coffee and other beverages at coffee houses or coffee bars. Takes customer orders, serves baked goods and snacks, runs and maintains coffee making equipment and monitors supplies.

$32,052 / year median in West Virginia

+18% projected growth

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Job Description

Job Overview We are seeking an energetic and motivated Barista Shift Leader to join our vibrant café team! In this dynamic role, you will lead daily operations during your shift, ensuring exceptional customer service, high-quality beverage and food preparation, and smooth team coordination. As a key leader on the floor, you'll inspire your team to deliver memorable experiences while maintaining a clean, safe, and efficient environment. This position offers an exciting opportunity to develop leadership skills within the food service industry while fostering a welcoming atmosphere for both customers and staff. Responsibilities Supervise and support team members during your shift, ensuring they deliver outstanding customer service and adhere to food safety standards Prepare a variety of non-alcoholic beverages, including coffee, tea, smoothies, and specialty drinks with precision and consistency Oversee retail sales transactions using POS systems such as Aloha POS and Micros POS, processing cash and card payments accurately Maintain cleanliness and organization of the café area, including food handling stations, beverage prep zones, and dining spaces Assist in training new team members on food preparation, beverage service, cash handling, and customer engagement techniques Manage time effectively to ensure prompt service during busy periods while upholding quality standards Support inventory management by monitoring supplies and communicating needs for restocking or maintenance Requirements Proven experience in food service or café environments with a strong background in barista duties and beverage preparation Prior leadership or supervisory experience in a retail or food industry setting is preferred Familiarity with POS systems such as Aloha POS and Micros POS for processing transactions efficiently Knowledge of food safety regulations and proper food handling procedures Excellent customer service skills with the ability to engage positively with diverse clientele Strong math skills for retail math, cash handling, and transaction processing Ability to multitask effectively while maintaining attention to detail in a fast-paced environment Basic time management skills to prioritize tasks during shifts Join us as a Barista Shift Leader where your enthusiasm fuels great experiences! We value proactive leaders who are passionate about coffee culture, dedicated to delivering top-tier service, and eager to grow within our vibrant team. This is more than just a job — it's an opportunity to develop your leadership abilities while creating welcoming spaces for our customers every day.
Pay:
$13.00 - $20.00 per hour
Benefits:
Employee discount
Work Location:
In person

Benefits

  • Dental Insurance
  • Discounts/Reimbursements