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Dunkin'

Crew Member - Support

Career Insights for Barista

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Scorecard

Based on West Virginia data

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What they do

A Barista prepares and serves coffee and other beverages at coffee houses or coffee bars. Takes customer orders, serves baked goods and snacks, runs and maintains coffee making equipment and monitors supplies.

$32,052 / year median in West Virginia

+18% projected growth

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Job Description

Job Overview Join our dynamic team as a Dunkin' Crew Member and bring energy, enthusiasm, and exceptional service to our vibrant café environment! In this role, you will be the friendly face that greets customers, prepares delicious beverages, and ensures every guest has a memorable experience. Your positive attitude and dedication will help create a welcoming atmosphere where customers feel valued and eager to return. This paid position offers an exciting opportunity to develop your skills in food and beverage service while working in a fast-paced, team-oriented setting. Responsibilities Greet customers warmly and provide outstanding customer service with a positive attitude. Prepare a variety of non-alcoholic beverages, including coffee, tea, and specialty drinks, following established recipes and quality standards. Operate POS systems such as Aloha POS and Micros POS to process retail sales transactions accurately and efficiently. Handle cash transactions, process payments, and give correct change while maintaining cash handling accuracy. Maintain cleanliness of the café area, including food prep stations, dining space, and equipment, adhering to food safety standards. Assist with food handling and food preparation tasks to ensure quality and safety are upheld at all times. Support team members during busy periods by managing beverage service, serving customers promptly, and ensuring smooth operations. Requirements Previous food service or café experience is preferred; barista experience is a plus. Familiarity with POS systems such as Aloha POS or Micros POS is highly desirable. Strong customer service skills with the ability to communicate clearly and professionally. Basic math skills for cash handling, retail math calculations, and transaction processing. Knowledge of food safety procedures and proper food handling techniques. Ability to multitask effectively in a fast-paced environment while maintaining attention to detail. Excellent time management skills with the ability to prioritize tasks efficiently. Join us today to be part of a lively team dedicated to delivering exceptional coffee experiences! We value energetic individuals who thrive on providing top-notch service while working in a fun, fast-moving environment. This role is paid — come grow your career with us!
Pay:
$11.00 - $13.00 per hour
Benefits:
Employee discount Flexible schedule
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance
  • Discounts/Reimbursements