Bartenders Jose Andres Group

• 5.

0 Palo Alto, CA Job Details Part-time | Full-time $18.70 an hour 23 hours ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Flexible schedule Referral program Qualifications Alcohol sales Bar supply restocking Sales transaction processing Bar safety compliance (food service) Customer service Non-alcoholic beverage preparation English TIPS Bartending Beverage preparation Full Job Description Bartender/Lead Bartender José Andrés restaurants have always been centered around our original mission, Change the World through the Power of Food! From fast casual to fine dining and everything in between, JAG'ers know they all play a critical role in overall success of our brands. Ambassador of JAG Culture Seek out opportunities to communicate José Andrés Group vision to team, guests, students, vendors and community in a clear and positive manner. Demonstrate ownership, accountability, and initiative in daily tasks by anticipating business needs and proactively addressing issues. Readily adjust to circumstances and manage change effectively by working along with the Head Bartender to find ways to accommodate guests by always 'making it happen', without sacrificing quality. Participate in a positive work environment by demonstrating no negative behaviors. Essential Functions

• Provide guests an authentic bar experience paired with impeccable service in a friendly, enthusiastic, professional, and timely manner. Thank guests for patronage and invites guest to return.
• Perform responsible alcohol service; receive and fulfill beverage orders from serving staff or directly from guests.
• Serve food and beverage items in a friendly, enthusiastic, professional and timely manner.
• Control guest checks and secure proper payment.
• Ensure station and table set-ups are complete and perform various cleaning and side duties as assigned by the Manager.
• Strive to exceed our guests' expectations and to provide them with nothing less than extraordinary dining experiences.
• Check identification of all guests who appear under 30 to verify age requirements for purchase of alcohol
• Proactively limit problems and liability related to guests' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated guests
• Take beverage orders from serving staff or directly from guests
• Greet guests within 2 minutes of being seated and introduce restaurant concept and menu to guests.
• Maintain an active and accurate knowledge of wine, beverage, food and dessert menus
• Ability to articulate an appealing description of every item we offer. Explain how various menu items are prepared, describing ingredients and cooking methods
• Ensures each item for guests are rung in the POS system and are delivered in a correct and timely fashion
• Ensure plates and silver are cleared and changed as needed
• Speak with guest to ensure satisfaction with food and service, and to respond to complaints
• Communicate with kitchen staff, management, serving staff, and guests to ensure that dining details are handled properly, and guests' concerns are addressed
• especially allergy or special requests.
• Perform other duties as requested, such as executing special guest requests and assisting other teammates
• Ensure the quality of his/her cocktails and his/her procedures are in line with the standards of the team
• Attends seminars, training sessions and bar meetings as scheduled by Head Bartender, JAG Cocktail Innovator or Management
• Participates in the R D part of cocktails creations with the team, Head Bartender and TFG Cocktail Innovator
• Know/Learn how to operate with culinary equipment, ingredients and techniques, both traditional and modern for the making of cocktails
• Arrives on time to follow the schedule and performs his job in correct uniform
• Break down the bar and preform cleaning by the end of each shift
• Follows consistent execution of steps of service.

Skills & Knowledge Must be able to speak clearly, read, write and understand English to facilitate the communication process. Knowledge of appropriate table settings and service ware. Thorough knowledge of menu items and service procedures. Ability to take direction and work in a team environment and to work calmly and effectively under pressure. Must have problem solving abilities, be self-motivated, and organized. Abilities & Working Conditions This position will spend 100% of the time standing or walking. Must be able to stand and exert well-paced mobility for up to 8 hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to lift up to 15 lbs. on a regular and continuing basis. May be required to lift trays of food or food items weighing up to 30 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Requires manual dexterity to use and operate all necessary equipment. José Andrés Group is an Equal Opportunity Employer and participates in the federal government E-Verify Program.

Job Types:

Full-time, Part-time Pay:

$18.70 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Referral program Vision insurance

Work Location:

In person