Position Summary:

The Bartender plays a key role in delivering the restaurant's Outrageous Hospitality by creating exceptional cocktails, offering warm and engaging service, and crafting memorable moments for every guest. This role requires a combination of technical skill, creativity, accuracy, and an upbeat, guest-centric personality. Bartenders uphold Hilton Garden Inn core values (Integrity, Respect for All, Kindness, Empowerment, Creativity, and Results Orientation) and support the

Three P Philosophy:

People, ProfitPlanet by practicing responsible alcohol service, minimizing waste, protecting the brand, and operating efficiently. The Bartender is responsible for all aspects of bar setup, execution, service, and cleanliness, and directly influences the guest experience.

Key Responsibilities:

Deliver Outrageous Hospitality Greet every guest at the bar with warmth and a genuine sense of welcome. Create personalized, memorable interactions with each guest. Anticipate guest needs and tailor drinks or recommendations accordingly. Maintain a friendly, upbeat, and positive demeanor at all times. Cocktail CreationBeverage Execution Prepare cocktails, beer, wine, and NA beverages to exact recipe and presentation standards. Demonstrate strong mixology skills and understanding of classic cocktail structure. Ensure consistency in pour size, flavor profile, and drink quality. Provide thoughtful recommendations based on guest preferences. Bar Setup, OrganizationCleanliness Set up the bar at the start of shift, ensuring full readiness (garnishes, ice, tools, glassware). Maintain a clean, organized bar using the ABC Rule (Always Be Cleaning). Stock and rotate inventory (liquor, beer, wine, mixers, garnishes). Complete end-of-shift breakdown, restocking, and cleaning. Responsible Alcohol ServiceSafety Follow all state/local laws and WS policy for ID-checking and alcohol service (RBS compliance). Monitor guests for signs of intoxication and apply safe-service techniques. Ensure safety and sanitation standards are followed at all times. Report any concerning guest behavior to management promptly. Communication, TeamworkProfessionalism Communicate clearly with servers, expo, kitchen staff, and leadership during service. Support FOH team by preparing service bar drinks quickly and accurately. Respond professionally to guest concerns and escalate when needed. Share ideas for new cocktails, bar specials, or improvements to menu or processes. Financial AccuracyPOS Compliance Process payments accurately (cash, card, room charge if applicable). Maintain proper cash-handling procedures and protect company assets. Follow POS procedures for tabs, splits, comps, voids, and modifiers. Monitor inventory levels and communicate shortages or ordering needs.

Skills/Qualifications:

Must be 21 years of age or older. Minimum of one (1) year bartending experience in full-service restaurant. Must obtain a valid unexpired RBS Certification. Experience in a catering/banquet setting a plus. Must be outgoing, charismatic, approachable, positive, and guest-centric. Basic understanding of or the ability to learn basic sanitation and regulations for workplace safety. Ability to function well in a high-paced and at times stressful environment. Ability to work quickly and efficiently. Ability to work well as part of a team. Ability to follow instructions and respond positively to feedback. Ability to maintain personal hygiene. Available nights, weekends, holidays. The statements listed are intended to represent the key duties and level of work being performed. They are not intended to be all responsibilities or qualifications of the job. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, or other protected class. Those who are ineligible to work in the United States will not be considered.