KELSEY'S LOFT BARTENDER-PT

GENERAL SUMMARY The Kelsey's Loft Bartender serves food and beverages to restaurant and bar patrons in a friendly, prompt, and courteous manner. The bartender may serve beer, wine, classic drinks as well as creating new recipes for cocktails. They are also responsible for ensuring that their bars run smoothly and efficiently.

FOUR DIAMOND SERVICE AGREEMENT

All Team Members will display a Four Diamond commitment to Customer Service through the delivery and maintenance of the Quality Standards established by Pechanga Resort and Casino.

KEY RESPONSIBILITIES

• Ensures that bar is stocked with glasses, garnishes, drink mixes, and ice
• Demonstrates proper knowledge of all liquor laws and regulations
• Demonstrates knowledge of all PR&C drink recipes
• Makes signature cocktails using creative ingredients, fresh herbs and other embellishments
• Maintains cleanliness of bar countertop and area throughout duration of shift
• Adheres to cash and operating policies in accordance to PRC handbook
• Maintains proper sanitation and safety procedures for food handling
• Maintains a polished appearance and professional demeanor at all times
• Provides impeccable service and attention to detail in a high pressure environment
• Assesses customer preferences and makes drink suggestions
• Effectively upsells craft cocktails, wine, and beer generating sales and revenue growth
• Abides by all liquor laws and policies set forth by PRC
• Performs other job related duties as assigned

ACCOUNTABILITY

This position does not have any supervisory responsibilities. Incumbent is responsible for protecting the assets of Pechanga Resort Casino and for maintaining and providing a positive and professional work environment. ________________________________________

QUALIFICATIONS AND GUIDELINES

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EXPERIENCE/TRAINING/EDUCATION

Minimum of 2 years of professional bartender experience in a upscale dining establishment. Extensive craft cocktail, spirit and beer knowledge. Impeccable service standards and attention to detail

COMMUNICATION SKILLS

This position requires the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. This position requires the ability to write routine reports and correspondence. Furthermore, this position requires the ability to speak effectively before groups of customers or employees of the organization.

MATHEMATICAL SKILLS

This position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. This position also requires the ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

This position requires the ability to common sense understanding to carry out detailed but uninvolved written or oral instructions. This position also requires the ability to deal with problems involving a few concrete variables in standardized situations.

SPECIAL REQUIREMENTS

• Food Safety
• Responsible Beverage Service
• Ability to pass pre-employment bartender audition

CERTIFICATES, LICENSES, REGISTRATIONS

• Qualify to obtain and maintain a class "A" Gaming License

SKILLS/ABILITIES

• Working knowledge of Micros FOH - Kelsey's, Temecula, CA 92592