Host/Bartender PM Shift Flying Mango Des Moines, IA Job Details Part-time $12 - $15 an hour 14 hours ago Qualifications Kitchen health and safety standards Food service health code compliance Sales transaction processing Food service workstation cleanliness Phone communication Food service cleaning Table assignment Basic math Host/hostess experience Numeracy Cash register operations Organizational skills Guest services software Payment processing in food service Guest rapport building Venue guest services POS systems Client interaction via phone calls Full Job Description Overview Join our dynamic team as a Host/Bartender for the PM shift and become a vital part of creating memorable guest experiences! In this energetic role, you will be the welcoming face of our establishment, managing reservations, guiding guests to their tables, and delivering exceptional hospitality. Your enthusiasm and organizational skills will ensure smooth operations during busy evening hours, fostering a lively and inviting atmosphere. This paid position offers an exciting opportunity to showcase your customer service talents while working in a vibrant environment dedicated to guest satisfaction. Duties Greet guests warmly upon arrival, providing friendly and efficient host services Manage restaurant reservations using our reservation management systems, ensuring accurate seating arrangements Escort guests to their tables, explaining menu highlights and answering initial questions with enthusiasm Handle phone inquiries professionally, providing information about wait times, reservations, and general inquiries with excellent phone etiquette Maintain organized restaurant table management systems to optimize seating flow and reduce wait times Support bartenders by preparing beverage orders during busy shifts and assisting with guest needs at the bar area Uphold food safety standards and cleanliness in all guest service areas to ensure a safe dining environment Use POS (Point of Sale) systems such as Micros POS to process orders and payments accurately when needed Foster positive guest relations through attentive service, active communication, and personalized attention to guest needs Requirements Previous experience as a host/hostess or in food service is highly preferred Strong communication skills with the ability to engage guests warmly and professionally Familiarity with restaurant reservation management software and restaurant table management systems Basic math skills for handling transactions and managing seating arrangements effectively Experience operating POS systems such as Micros POS or similar platforms Excellent organizational skills to manage multiple tables, reservations, and guest requests efficiently Knowledge of food safety practices and proper hygiene standards in hospitality settings Ability to handle phone communication confidently, demonstrating proper phone etiquette at all times Previous experience in hospitality or guest services roles is advantageous but not required; a positive attitude and eagerness to learn are essential Join us as a Host/Bartender PM Shift and bring your energy, professionalism, and passion for hospitality to life! We're committed to creating an inclusive environment where every team member can thrive while delivering outstanding guest experiences.

Pay:

$12.00 - $15.00 per hour Expected hours: 15.0 per week

Work Location:

In person