Prepare craft drinks, beer and slushies, maintaining a working knowledge of each menu item including ingredients and potential allergens Know and understand the fundamentals of our beers, spirits, wine list and proper beer & wine service; attend continuing beer and spirit education Understand and process orders and payments on our POS system Work as a team with other staff to ensure a smooth and successful working environment Ensure each guest is treated with the best possible customer service Immediately report any guest concern to the manager Complete all necessary side work for each shift as determined by your manger Other duties as assigned
Qualifications/Requirements:
Must be at least 21 years of age with a valid Indiana ATC server's permit Strong customer service skills and friendly personality Ability to multi-task in a fast-paced environment Ability to remain calm under pressure or when dealing with disgruntled customers Must be able to communicate clearly and professionally with managers, and dining room personnel at all times Ability to be a strong team player and get along well with co-workers Be physically able to lift, reach, bend, stoop, use hands to lift up to 40 pounds regularly Must be available to work nights, weekends and holiday