POSITION SUMMARY

The Bartender is responsible for delivering exceptional guest service by preparing and serving high-quality alcoholic and non-alcoholic beverages while creating a welcoming and enjoyable atmosphere for guests. This position plays a key role in supporting daily bar operations, maintaining cleanliness and organization, ensuring responsible alcohol service, and contributing to an outstanding guest experience at The Paradise.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Prepare and serve alcoholic and non-alcoholic beverages according to established recipes and quality standards.
• Provide friendly, professional, and efficient customer service to all guests.
• Verify guest identification and ensure responsible alcohol service in accordance with North Carolina ABC laws.
• Accurately process cash, credit card, and electronic transactions through the POS system.
• Maintain a clean, organized, and fully stocked workstation throughout each shift.
• Restock liquor, beer, wine, mixers, garnishments, glassware, and supplies as needed.
• Assist with opening and closing duties, including cleaning, stocking, and securing the bar.
• Maintain knowledge of beverage offerings, promotions, and special events to assist guests with recommendations.
• Communicate effectively with the Bar & Beverage Supervisor and fellow team members to ensure smooth operations.
• Assist with beverage service during private events, festivals, entertainment, and community events.
• Report equipment issues, inventory shortages, and guest concerns to the Bar & Beverage Supervisor.
• Follow all company policies, sanitation standards, and safety procedures.
• Perform other duties as assigned to support the success of The Paradise.

QUALIFICATIONS

• Previous bartending or customer service experience preferred.
• Knowledge of beer, wine, spirits, and cocktail preparation preferred.
• Excellent communication and customer service skills.
• Ability to work efficiently in a fast-paced environment.
• Strong attention to detail and ability to multitask.
• Ability to work evenings, weekends, holidays, and special events.
• Bilingual (English/Spanish) preferred but not required.
• Must meet all legal requirements to serve alcoholic beverages in North Carolina.

KNOWLEDGE, SKILLS & ABILITIES

• Excellent customer service skills
• Beverage preparation and presentation
• Cash handling and POS operation
• Time management and multitasking
• Strong communication and teamwork
• Problem-solving and conflict resolution
• Attention to detail
• Ability to remain calm and professional during busy periods

COMPENSATION & PERKS

• Competitive hourly wage plus tips
• One complimentary meal per scheduled shift
• Flexible scheduling
• Opportunity for career growth within a growing hospitality organization

SUCCESS MEASURES

Success in this role will be measured by:

• Delivering exceptional guest service and hospitality
• Preparing beverages accurately, consistently, and efficiently
• Maintaining a clean, organized, and fully stocked bar area
• Following all ABC laws and company policies
• Accurately handling cash and POS transactions
• Demonstrating reliability, teamwork, and professionalism
• Contributing to a positive and welcoming atmosphere for guests Equal Employment Opportunity The Paradise is an equal opportunity employer.

Employment decisions are made without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law.

Pay:

$7.25 - $10.00 per hour

Benefits:

Employee discount

Work Location:

In person