Description

JOB TITLE

Bar Back

ORGANIZATIONAL UNIT

Grand Casino Hotel & Resort

SUPERVISOR

Bar & Cocktail Manager FLSA:

Non-Exempt

HOURLY RATE

$11.00 to $12.00 Per Hour

FUNCTIONS STATEMENT

• Responsible for daily supplying and stocking the lounge and service bar on demand.

MAJOR DUTIES

• Accurately take supply orders.
• Responsible for delivering and maintaining Lounge and Casino Service bar in a stocked manner as instructed by the Bartender.
• Responsible for moving and stocking large cases and kegs.
• Responsible for filling ice bins as needed.
• Assume duties of Bartender and Cocktail Waitresses during their breaks.
• Replace bottles, juices and beer kegs on "Easy System" (An online method) if available.
• Empty garbage and mop floors.
• Ensure the safety and security of team members and customers.
• Provide friendly and courteous customer service.
• Perform other duties and projects as required by management.

NOTE:

The above duties are intended to describe the general nature of work performed by an employee in this position. These statements are not to be construed as an all-inclusive list of the duties, knowledge, skills, abilities and other characteristics of an employee in this position.

FACTOR 1

KNOWLEDGE

REQUIRED BY THE POSITION

• Knowledge of Public Health prescribed methods of hand-washing techniques. ? Knowledge of courteous, appropriate and inappropriate greeting techniques.
• Knowledge of what constitutes "undue familiarity" with guests and customers. ? Knowledge of infection control factors.
• Ability to read, write and interpret simple instructions.
• Knowledge of how to operate all bar equipment.
• Knowledge of Alcoholic Beverage Control laws and regulations gaming laws.
• Knowledge of sanitation and health department regulations for safe handling alcohol.
• Knowledge of CO2 gauges hoses and tanks.

FACTOR 2

SUPERVISORY

CONTROLS

• The incumbent is under the direct and close supervision of the Bartender.
• The supervisor assigns work, advises on changes in procedures and is available in the immediate area for assistance when needed, routine work performed independently.

FACTOR 3

GUIDELINES

• Written and oral guides provide specific instructions for doing the work.
• Most instructions are easily memorized and require little interpretation.

FACTOR 4

COMPLEXITY ? The complexity level ranges from a low level to a medium level that involves tracking stock usage history, ordering and stocking as needed.

FACTOR 5

SCOPE

AND EFFECT

• The primary purpose is to keep the bar stocked with an inventory that minimizes confusion, breakage and waste.
• This work contributes to the satisfaction of the customer and promotes a positive image for the Citizen Potawatomi Nation as a successful entrepreneur.

FACTOR 6

PERSONAL

CONTACTS

? Contacts are on a face-to-face basis with guests and customers, fellow employees and management.

FACTOR 7

PURPOSE

OF CONTACTS

? The purpose of the contacts is to create a satisfied customer so as to encourage a high level of customer returns.

FACTOR 8

PHYSICAL DEMANDS

• Sitting or standing for long periods of time.
• Bending, stooping, kneeling, repetitive motions.
• Frequent lifting up to 70 lbs.

FACTOR 9

WORK

ENVIRONMENT

• Normal lounge and bar environment.

MINIMUM QUALIFICATIONS FOR CONSIDERATION

• Must have a High School diploma or GED equivalent.
• Must have good verbal and writing skills, basic math and cash handling skills.
• Ability to work any shift, start time, weekends and holidays.
• Six months experience working in Beverage Service Industry.