JOB SUMMARY/PURPOSE

Mixes and serves alcoholic and non-alcoholic drinks to patrons of bar. Interacts with customers and FGCC Team Members to provide first-class service to enhance dining experience. This position requires an ABC card.

PRINCIPAL RESPONSIBILITIES

Inspect the bar prior to opening or to shift change to ensure that adequate supplies are available and stocks the bar according to established standards.

Greet guests with a smile and willing attitude to serve.

Take orders from customers or Server.

Mix ingredients such as liquor, soda, water, sugar, and bitters to prepare cocktails and other drinks according to recipes approved by the Food & Beverage Manager and/ or Director of Food & Beverage.

Serve wine and draught or bottled beer.

Collect money for drinks served, for food checks, and for Banquets as applicable.

Report complaints to Manager on Duty as soon as they occur.

Order or requisitions liquors/supplies and stocks those supplies at bar or in storage areas.

Maintain and clean bar area and equipment, arrange bottles and glasses to make attractive display/set up banquet bars when working Banquets.

Maintain a record of liquors, beers, wine to ensure bar stock is maintained at all times.

Maintain daily inventory and records indicating drinks in the greatest demand.

Must be able to properly perform table service to established standards when needed.

Prepare all garnishes for drinks and replenishes bar snacks and all essential items.

Clean and locks up bar at closing, according to prescribed procedures.

Prepare monthly inventory.

Complete with accuracy a nightly report.

Continually practice beverage and revenue control procedures.

Thank guests and invites them to return.

Assist servers and kitchen staff when needed.

MINIMUM EDUCATION

High School Diploma or

GED. EXPERIENCE

Former bartending positions preferred; knowledge of mixology; product knowledge of alcoholic beverages; customer service skills a must.

COMPUTER SKILLS

Computer skills preferred for point-of-sale.

EQUIPMENT USED

Cash register/POS, soda guns, dishwasher, ice machine, CO2 kegerators.

WORKING ENVIRONMENT

Fast-paced, customer-driven bar requiring strong work ethic. Requires working with customers and FGCC Team Members.

COMMUNICATION REQUIREMENTS

Active listening skills and ability to articulate information both verbally and in writing. Ability to read and write to complete orders and prepare recipes.

PHYSICAL REQUIREMENTS

Normal speech, hearing, and vision. Able to lift and move assorted sized stationary kegs of 50+ lbs. with assistance. Standing for long periods of time, bending, stooping and reaching overhead.

SAFETY:

Follow all FGCC safety programs, safety guidelines, policies and procedures. Wear, use and enforce all FGCC personal protection equipment (PPE) as needed on specific jobs and tasks. Be aware of chemical safety and be familiar with all pertinent Safety Data Sheets (SDS) of chemicals which are used in the workplace. Follow all FGCC safety rules including all local, state and federal regulations as they pertain to work at

FGCC.OTHER REQUIREMENTS

Ability to work on several tasks simultaneously; maintain composure when dealing with stressful situations. Must be able to fill-in for other positions in the Front of the House, i.e., Server or Host/Hostess.

LICENSE:

ABC Certification

CERTIFICATE

Must have a valid ABC (Alcoholic Beverage Commission) card, must attend the approved alcohol awareness class and maintain and comply with the Tennessee Alcoholic Beverage Commission requirements. TIPS certification a plus.