AATMOS is hiring a Bartender Heirloom Room Restaurant & Bar in Gatlinburg, TN. This is a full-time position. The Heirloom Room is Rocky Waters Motor Inn's signature fine dining experience, where an expertly curated cocktail, wine, and bourbon program is central to what we offer our guests. As a Bartender, you are both craftsperson and host mixing and serving exceptional drinks, guiding guests through our offerings, and creating a bar experience that is as memorable as the dining room itself. This is a role for someone with deep beverage knowledge, genuine hospitality instincts, and the composure to handle a high-end bar environment with professionalism and confidence. What You'll Do Guest Experience & Service Deliver warm, attentive bar service that reflects The Heirloom Room's standardsAnticipate guest needs and show genuine interest in enriching their experienceGuide guests through cocktail, wine, whiskey, and bourbon selections, including food pairingsUpsell food and beverage offerings knowledgeably and naturallyHandle guest service issues with professionalism, including responsible management of guestsRespect and maintain the privacy and discretion of all guests Craft & Product Knowledge Prepare and serve high-end cocktails, wine, whiskey, and bourbon to AATMOS standards and guest satisfactionMaintain thorough knowledge of all menu items, drink preparations, and beverage offeringsStay current on menu changes, seasonal offerings, and featured selectionsFollow AATMOS Cost Per Pour standards to ensure consistent quality and profitability Operations & Standards Stock the bar with sufficient alcohol, garnishes, glassware, and supplies at all timesVerify guest identification to confirm legal drinking ageProcess guest checks and closing paperwork accurately and in a timely mannerUse hotel software systems in accordance with AATMOS Standard Operating ProceduresConduct beverage and food inventory per AATMOS standardsMaintain a clean, organized, and fully sanitized bar, including countertops, glassware, utensils, and equipment throughout and at the end of each shiftBreak down and prepare the bar for the next shift, ensuring all workspaces and equipment are clean and ready