PERMANENT

\nPosted 06/2026\nJob Description\nJob Summary\nPSA Tech Is are responsible for assisting the company to meet goals through the provision of services. Passenger Service Agents (PSA) provides flight setup, passenger check-in and flight close-out. Makes public announcements and aids with all customer inquiries regarding baggage or luggage handling upon check in and coordinating passenger aircraft boarding/deplaning in the gate area.\nThe PSA Tech I position is a support services position whose work routine is established and follows a set of procedures. It generally functions under close supervisory direction of Passenger Service Manager or guidance of the Director, Cargo and Passenger Services.\nThis position is an hourly, non-exempt position with salary dependent upon experience and job performance. This position reports to the Passenger Service Manager. Responsibilities\nLift passenger bags and place directly on to conveyor belt.\nAttach bag tags to passenger luggage.\nLoad and Unload passenger luggage from scales to the conveyor belt. Push wheelchairs back and forth to and from designated areas.\nProvide clear, concise, and courteous information for the traveling public.\nAbility to bend and lift up to 70 pounds comfortably on a regular basis.\nAssist wheelchair passengers as needed (carry on/carry off/stretcher passengers and personal effects and any passenger requiring assistance).\nCarry and operate a radio/pager as required.\nAssist special needs passengers/unaccompanied minors and personal effects to ensure a seamless/stress free airport experience using all facilities at the Airport.\nMust be able to lift, stand, and bend throughout shift. Miscellaneous duties as assigned.\nQualifications\nDemonstrated high level of expertise in Windows based computer programs, i.e., Excel, Word.\nPrevious customer service experience.\nPublic speaking skills least 16 years of age.\nMust be a U.S. citizen or show proof of right to work in the U.S.\nMust possess excellent communication skills.\nAbility to stand for long periods of time.\nAble to fluently read, write, speak and understand English.\nFriendly and outgoing personality.\nAbility to work under stressful situations and tight time constraints in a fast-paced environment.\nFlight crew and customer relationship skills a must.\nMust present a clean and neat work area to our customers.\nAttention to detail.\nSelf-motivated, team player.\nRequired to work nights, weekends, holidays, and varying schedules.\nBe well groomed and follow uniform policy.\nSuccessfully complete a background investigation, including FBI fingerprints, criminal history and pre-employment drug test.\n

Preferred Qualifications:

\nValid Driver's license.\nProficiency in a second language.\nBackground position skill ranking areas:

Language Skills:

\nRead and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.\nWrite routine reports and correspondence.\nSpeak effectively one-to-one and before groups of customers or employees of the organization.\nMath skills:\nAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.\n

Reasoning Abilities:

\nApply common sense understanding to carry out instructions furnished in written, oral, diagram form.\nDeal with problems involving a few concrete variables in standardized situations.\n

Physical Demands:

moderate.\nThe PSA on occasion may lift or move with help up to 70 pounds, and/or more frequently lift or move 70 to 100 pounds with help. Will constantly lift or move up to 50 pounds. The PSA is regularly required to use hands, talk, hear, bend, stoop, kneel, and is frequently required to stand, walk. The PSA may be Tech I is required to climb, sit, and balance.\nWhile performing the essential functions of this job, the agent is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The agent is frequently required to climb stairs, bend at the waist, kneel, crouch or stoop. Specific vision abilities required by this job include close vision and color vision.\nThe PSA I is occasionally exposed to outside weather conditions.\nThe noise level in the work environment is usually moderate but can vary dramatically depending on location and time of day. During aircraft arrival the PSA will be exposed to a high noise environment for a short period of time. Hearing protection is required and provided.\n

Fair Labor Standards Act Status:

Nonexempt or hourly\nThe above is not intended to list all possible essential functions or requirements as they are subject to change. The employer reserves the right to revise or change this description. This description does not constitute a written or implied contract of employment. All employees are expected to work varying hours of compensated overtime to accomplish various duties. To perform this job successfully, an individual must be able to satisfactorily perform each of the above essential duties and meet the physical demands. Reasonable accommodations may be made to enable individuals with disabilities to meet these conditions.\nJob ID\n2026-22513\nWork Type\nOn-Site\nCompany Description\nWork Where it Matters\nPegasus Aviation Services, an Akima company, is not just another aviation contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.\nAt Pegasus, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.\nFor our shareholders, Pegasus provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.\nFor our government customers, Pegasus delivers efficient, flexible, and safe aviation services as it supports domestic and international passenger and freighter airlines.\nAs a Pegasus employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.\nJob and company information not to be copied, shared, scraped, or otherwise disseminated without explicit consent of JSfirm, 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