Pool Attendant

SUMMARY:

Responsible for ensuring a clean, safe and fun environment for guests at the 3 pools in the hotel. Provide excellent customer service to our guests and help to maintain the appearance of the hotel.

ESSENTIAL DUTIES & RESPONSIBILITIES

Greet guests and attend to their pool-related needs including, but not limited to, getting fresh towels, relocating chairs and/or umbrellas, and confirming registration. Clean the pool area including, but not limited to, furniture, tables, and decks. Collect and replenish pool towels and monitor inventory to minimize loss. Monitor use of the facility and address and/or report potential hazards. Respond to guest inquiries and service issues in a timely, friendly and efficient manner. Provide guest with information regarding hotel and local area amenities. Delivery of various guest items throughout hotel as needed. Interfacing with Front Desk and Bell as required for meeting guests needs. Complete additional duties as assigned by Front Office Managers. Support safe work habits and contribute to a safe working environment at all times. Follow directions, get along with co-workers and supervisors, treat co-workers, supervisors and guests with respect and courtesy, contributes to a positive and rewarding team environment and refrains from abusive, insubordinate and/or violent behavior. Perform other related duties as requested by the supervisor.

QUALIFICATIONS, SKILLS & ABILITIES

Requires good communication skills, both verbal and written. Exceptional organizational skills. Ability to act independently with minimal supervision. Must be willing to work a variety of day/night and weekend shifts. Previous customer service experience a plus. Punctuality and regular and reliable attendance.

EDUCATION AND/OR EXPERIENCE

Two years related hotel/resort industry experience and/or training. High school or GED graduate.

LANGUAGE SKILLS

Ability to read, comprehend and provide instructions, both written and verbal.

COMPUTER SKILLS

(FOR

ADMINISTRATION OR MANAGEMENT POSITIONS

): Proficient in Outlook and Internet applications, a plus

CERTIFICATES & LICENSES

Must provide valid document(s) to work in the US. Valid California Driver License is required (for specific positions).

WORK ENVIRONMENT

: The work environment at Resort ranges from winter time lows of 30 degrees to summer time highs to 80+ degrees. While performing these duties the employee may be exposed to outdoor and inclement weather conditions.

PHYSICAL DEMANDS

While performing the duties of this job, the employee must be able to: Lift 25-50 lbs. (for specific positions) Sit, stand and walk for long periods of time. Reasonable accommodations made to enable individuals with disabilities to perform the essential functions.

QUALIFICATIONS, SKILLS & ABILITIES

Requires good communication skills, both verbal and written. Exceptional organizational skills. Ability to act independently with minimal supervision. Must be willing to work a variety of day/night and weekend shifts. Previous customer service experience a plus. Punctuality and regular and reliable attendance.

EDUCATION AND/OR EXPERIENCE

Two years related hotel/resort industry experience and/or training. High school or GED graduate.

LANGUAGE SKILLS

Ability to read, comprehend and provide instructions, both written and verbal.

COMPUTER SKILLS

(FOR

ADMINISTRATION OR MANAGEMENT POSITIONS

): Proficient in Outlook and Internet applications, a plus

CERTIFICATES & LICENSES

Must provide valid document(s) to work in the US. Valid California Driver License is required (for specific positions).

WORK ENVIRONMENT

: The work environment at Resort ranges from winter time lows of 30 degrees to summer time highs to 80+ degrees. While performing these duties the employee may be exposed to outdoor and inclement weather conditions.

PHYSICAL DEMANDS

While performing the duties of this job, the employee must be able to: Lift 25-50 lbs. (for specific positions) Sit, stand and walk for long periods of time. Reasonable accommodations made to enable individuals with disabilities to perform the essential functions.