Marriott is seeking a Bell Coordinator to support exceptional guest arrivals and departures. In this front-of-house role, you will coordinate bell and luggage services, greet guests, and ensure smooth handling of bags, storage, and deliveries. You will dispatch bell staff, manage group arrivals, track luggage tags, and keep the bell stand organized and safe. Working closely with the front office, you'll support lobby flow, VIP arrivals, and special requests. Success in this role requires strong customer service, clear communication, and the ability to work on your feet in a fast-paced hospitality environment. Responsibilities Coordinate bell and luggage services for arriving and departing guests Greet guests, assist with bags, and provide hotel and local area information Assign and dispatch bell staff to guest requests and group arrivals Track luggage tags, storage locations, and timely delivery/pickup Support front desk with lobby traffic flow and VIP arrivals Maintain neat, safe bell stand, carts, and storage areas Communicate special needs and service issues to front office leadership Ensure compliance with Marriott brand and safety standards Assist with lost-and-found procedures related to guest luggage Provide friendly, professional service aligned with Marriott culture Required Skills Guest service Front desk operations support Luggage handling and cart safety Radio/phone dispatching Basic computer and PMS familiarity Time management Conflict resolution Record keeping and tagging systems Safety and security awareness Cash/tips handling etiquette