Door Attendant, Full Time

Door Attendant, Full Time Four Seasons - 4.1 Denver, CO Job Details Full-time $19.29 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Qualifications Guest relations Greeting customers Unloading Passenger luggage management Transportation planning Clean workspace maintenance Valet parking Entry level Customer complaint resolution

Full Job Description About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An urban retreat in the heart of the Mile High city. Plan a getaway at our elevated mountain metropolis. Explore a variety of sporting events and concerts across the Mile High City, feel the warmth of family-friendly performing arts classics or hit the slopes just a short drive away from Four Seasons Hotel Denver. Stay in for the quiet nights with 24-hour room service, savour locally sourced ingredients prepared by classically trained chefs, slip into bliss with handcrafted cocktails at EDGE Restaurant & Bar or unwind at our spa with a selection of rejuvenating treatments.

BASIC PURPOSE

Creates a strong sense of arrival for hotel, restaurant and banquet guests. Arranges for cars to be parked or retrieved. Arranges transportation for guest. Assures that guests' departures and arrivals are swift and complete.

ESSENTIAL FUNCTIONS

1. Greets guests who arrive by private car, taxi, or limo by opening their car door and welcoming them to the hotel. Assists guests descending from cars. Issues appropriate valet parking ticket to guests who want car parked. Gives verbal greeting to guests arriving on foot. Opens hotel doors for all guests. 2. Unloads guest luggage from car, tags it and issues claim tickets to the guest. Provides guests with parking instructions and price. Assess any damage to vehicle at arrival and designates such on claim ticket. Directs hotel guests to the Front Desk for check-in. Transfers luggage to the Bell Staff. 3. Assures the smooth flow of traffic on the drive by directing guest cars and taxis to the appropriate positions and directing valet parkers to park cars. Designates hold cars if need be, and assures proper ticketing to differentiate such vehicles. (Either for 15 min loading parking, or hold car as comp service) 4. Provides guests with directions, recommendations, and information about the city and its attractions. Hails taxis as needed. Acts as a liaison for House Car availability as well as additional Bell/ Valet services. Loads luggage in car for departing guests. 5. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints including but not limited to any car damages or parking concerns, luggage services, or house car related issues, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, etc. 6. Greets all guests and residents passing through Front Door and offers them assistance. 7. Complies with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. 8. Works harmoniously and professionally with co-workers and supervisors.

NON-ESSENTIAL FUNCTIONS

1. Provides a high level of cleanliness on the driveway, in the garage, and hotel entrance. 2. Assists with responsibilities and duties in the absence or heavy volume in the areas of Bell & Valet Parking Staff. Comprehensive Benefits Hourly rate $19.29 plus tips Medical, dental, and vision insurance Paid Time Off and Vacation Pay 401k participation with company matching program Complimentary stays at Four Seasons worldwide, subject to availability Discounted RTD Flex Pass Free shift meal prepared by the culinary team Complimentary cleaning of employee uniforms Anticipated start date of May 20th 2026 Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf