Bell Attendant The Beacon Hotel at Embassy Row Washington, DC Job Details Full-time $19.68 an hour 17 hours ago Benefits Free parking Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance Employee discount Qualifications Hospitality Customer communication Passenger baggage assistance Interpersonal skills Hotel and accommodations guest luggage handling Moving High school diploma or GED Window cleaning Adaptability Full Job Description Job Description SummaryServe guests in hospitable manner to ensure positive guest experience during arrival and departure. Job Description Essential Duties and ResponsibilitiesQualifications and Skills Show guests to room assisting with their luggage. Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions. Check luggage for hotel guests both for day and overnight. Maintain the designated station in the lobby, standing alert to be easily summoned for fronts. Open doors and greet guests in a friendly and courteous manner. Maintain the cleanliness of the bell stand, lobby, and baggage room. Keep lobby door and windows clean when not busy with guests. Post the daily events board and entertainment board in the lobby. Maintain an open communication line through all shifts by proper use of intershift log. Deliver messages and valet to guest rooms. Perform pick-ups and drop-offs at the airport for the guests in a timely and friendly manner and inspect vehicles. Park guest vehicles and retrieve valet parked guest vehicles in a timely and courteous manner; use claim tickets to ensure appropriate delivery of vehicle. Move from door post to and from other areas throughout the hotel in response to customer needs. Assist front desk with key inventory twice weekly. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. High school diploma or equivalent required. Hotel experience preferred. Ability to communicate with guests, respond to questions, knowledge of hotel service, local area events and activities. Ability to drive vans, limousines, and automobiles. Must have an excellent driving record as verified by a Motor Vehicle Report with or without reasonable accommodation. Ability to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists. Ability to grasp, lift and/or carry or otherwise move packages, boxes and luggage with sufficient manual dexterity in both hands to be able to load and unload luggage up to 75 lbs. with or without reasonable accommodation. Ability to stand, walk and/or sit and continuously perform essential job functions with or without reasonable accommodation. Perform tasks requiring bending, stooping, kneeling and/or walking with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Pay:

$19.68 per hour

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Free parking Health insurance Paid time off Vision insurance

Experience:

Hospitality:

1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred)

Work Location:

In person