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Hilton

Journey Ambassador (Casual) - Hale Hōkūala Kauaʻi, Curio Collection by Hilton

Career Insights for Bell Person / Baggage Attendant

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What they do

A Bell Person or Baggage Attendant assists guests and travelers with luggage and bags. Works at airports, train stations, cruise ship terminals or hotels.

$44,834 / year median in Hawaii

-1% projected decline

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Job Description

Exceptional Hospitality Starts with You Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Journey Ambassador, you're not just welcoming guests and relaying guest needs - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Join the Opening Team at Hale Hōkūala Kaua ʻ i, Curio Collection by Hilton ! Be part of something extraordinary from the very beginning. As a Journey Ambassador, you'll be a part of the guest experience at Hale Hōkūala Kaua ʻ i, a new oceanfront destination overlooking the Pacific Ocean and Ha ʻ upu Mountain. Located near Kalapaki Beach, Nawiliwili Harbor, and The Ocean Course at H ō k ū ala, this 210-room resort offers a unique opportunity to help launch a hotel that celebrates the spirit, culture, and natural beauty of Kaua ʻ i. Team Members enjoy Hilton travel benefits, complimentary parking and meals, a supportive culture, and excellent opportunities for career growth. The ideal candidate will possess minimum one year of customer service experience, schedule flexibility, a valid driver's license with a clean record. Hotel experience is highly preferred.
Classification :
Casual Shift Pattern :
Full flexibility (schedule shell is 6 am to 11 pm) What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact. Responsibilities Here's what you'll do during a typical day: Deliver a warm welcome: Welcome guests upon arrival and departure with warmth, professionalism, and aloha.
Provide valet services:
Parking and retrieving guest vehicles safely and efficiently. Maintain the cleanliness, presentation, and overall condition of resort vehicles while ensuring a safe and comfortable transportation experience for guests.
Assist our guests:
Luggage handling, room escorts, and orientation to resort amenities and services.
Provide hotel and local knowledge:
Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries Delight our guests: Transport guests throughout resort property, including the beach, local restaurants, activity areas, and other resort facilities, as well as airport when assigned.