Hotel Porter/Driver Holiday Inn Rockford - 3.7 Rockford, IL Job Details Full-time $15 - $16 an hour 5 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Employee discount Qualifications Customer communication Heavy lifting Outdoor work experience Maintenance work Driver's License Venue guest services Full Job Description Overview Join our dynamic hospitality team as a Hotel Porter/Driver, where your energy and enthusiasm will create memorable guest experiences! In this vital role, you'll be the friendly face welcoming guests, assisting with luggage, and providing top-notch transportation services. Your proactive attitude and excellent communication skills will ensure smooth operations and elevate our guests' stay from arrival to departure. This position offers a fantastic opportunity to develop your customer service and driving skills within a vibrant hospitality environment. Duties Greet guests warmly upon arrival, offering assistance with luggage and directions to check-in areas Safely operate standard passenger cars and other vehicles to transport guests within the property or nearby locations Assist with heavy lifting of luggage and equipment, ensuring safety and efficiency at all times Maintain pubic area cleanliness indoors and out so our guests are always met with a clean and welcoming environment. Communicate clearly with guests, team members, and management to coordinate transportation needs and provide exceptional guest service Support automotive service tasks when needed, including basic vehicle inspections or assisting with minor maintenance requests Communicate with sales and management on meeting room needs to gain details on how to setup the rooms for upcoming meetings. Experience Prior experience in guest services or hospitality roles is highly desirable Valid driver's license with experience operating standard passenger cars; clean driving record required Comfortable performing outdoor work in various weather conditions Strong communication skills for engaging with diverse guests and team members Physically capable of heavy lifting and outdoor activity requirements Embark on a rewarding journey in hospitality where your dedication makes a difference! We're committed to fostering a positive environment that values your skills, supports your growth, and celebrates your contributions every day.

Pay:

$15.00 - $16.00 per hour Expected hours: 32.0 - 40.0 per week

Benefits:

Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person