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Aramark
Hospitality Worker I - High Point Univ - Kahn Hotel & Alo Res
Entry-Level JobVerifiedNo experience needed
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Scorecard
Based on North Carolina data
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What they do
A Bell Person or Baggage Attendant assists guests and travelers with luggage and bags. Works at airports, train stations, cruise ship terminals or hotels.
$33,882 / year median in North Carolina
+1% projected growth
Job Description
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Title:
Hospitality Worker I - High Point Univ - Kahn Hotel & Alo Res Requisition #: 674389Location:
High Point, NC, US, 27268Career Area:
Retail +Customer Service Description:
Job Description The Hospitality Worker I is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. Job Responsibilities- Greet and provide customer service to guests while anticipating their needs
- Book reservations and coordinate registration
- Operate a register and/or software system to complete cash and credit card transactions
- Answers phone calls and emails and delivers messages as needed
- Maintains excellent customer service and a positive attitude towards guests, customers, clients, co-workers, etc.
- Other duties and tasks as assigned by manager At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications
- Previous guest services experience preferred
- Demonstrates excellent customer service skills
- Demonstrates interpersonal and communication skills, both verbal and written
- Demonstrate organizational skills, accuracy, and attention to detail This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing.