Bellperson Tara of Charleston LLC Charleston, SC Job Details Part-time From $10 an hour 12 hours ago Qualifications Customer follow-ups Visitor query response Guest reservation booking Passenger baggage assistance Greeting customers Hotel and accommodations guest luggage handling Answering guest questions Mail distribution Hotel and accommodations guest complaints handling Travel scheduling Entry level Load & unload Customer complaint resolution Baggage loading

Full Job Description Job Title:

Bell Person

BASIC JOB FUNCTION

The Bell Person will provide assistance and services to guests in order to ensure that their arrival and departure experience is pleasurable and informative. Pay starts at $10 plus tips.

RESPONSIBILITIES

Transport and storage of guest luggage, assistance with guest packages for 120 room property. Use friendly, fun and appropriate expressions when addressing guests. Be fully acquainted with the different points of interest within the surrounding area of the hotel. Assist in making reservations for restaurants and rideshares for our guests; assist in airline ticket requests. Ensure the delivery of parcels, mail, and special deliveries to guestrooms. Follow up with guest complaints to ensure that any problems are resolved. Call taxi and/or shuttle for guests as needed. Assist, retrieve and load luggage for guests. Notify the Front Desk and Guest Services of VIP arrivals whenever possible.

MINIMUM REQUIREMENTS

Must be able to work a flexible schedule to include nights, weekends, and holidays. Must be able to withstand prolonged periods of standing and/or walking. Ability to lift at least 50 lbs. Luxury hotel experience is preferred.