Join Marriott as a Shuttle & Luggage Attendant supporting a world-class hospitality experience. In this guest-facing role, you will safely operate hotel shuttles, assist with luggage handling, and provide friendly, efficient service from arrival to departure. You'll coordinate with front desk and bell teams, maintain clean and safe loading areas, and uphold Marriott's standards of integrity, respect, and service excellence while gaining exposure to hotel operations and future growth opportunities. Responsibilities Safely operate hotel shuttle to transport guests to and from designated locations on schedule Load, unload, and carefully handle guest luggage, packages, and personal items Provide a warm welcome, assist with questions, and offer local and hotel information Maintain shuttle and lobby loading areas in a clean, organized, and safe condition Assist front desk and bell staff with guest arrivals and departures during peak periods Follow Marriott safety, security, and driving policies, including proper luggage handling Inspect shuttle for cleanliness, fuel, and basic maintenance issues; report concerns promptly Handle guest requests and issues professionally, escalating to supervisors when needed Accurately track trips, mileage, and any incidents per hotel procedures Support other guest services tasks as assigned to ensure exceptional hospitality Required Skills Safe passenger driving and navigation Luggage handling and lifting techniques Customer service and hospitality etiquette Knowledge of local area and hotel services Time management and punctuality Vehicle safety and inspection basics Communication and interpersonal skills Incident and trip reporting Cashless tip or gratuity handling etiquette Adherence to safety and security procedures