JOB DESCRIPTION 1. JOB TITLE

Breakfast Host 2.

DEPARTMENT

Food and Beverage 3.

SCOPE OF RESPONSIBILITY

Provides fast, friendly and efficient service by setting up breakfast, interacting with guests, stocking items as needed, maintain a clean breakfast area and performing all of the cleaning duties when closing breakfast. 4.

EMPLOYEE MANUAL

All employees must completely understand the requirements of their job. Prior to being assigned to the position, a complete understanding of the Employee Manual is necessary since the person holding the position will be subjected to the rules and regulations listed in the manual 5.

ESSENTIAL TASKS

All Wilson Representatives are responsible for taking care of people - first. People come before processes. We have the highest professional standards during all communications with our guests. Our mission is clear and elegant and serves as the focal point for all we do - providing for comprehensive excellence in all facets of professional property management. As a service organization, we take care of people. Our Core Values define "what we stand for" and "what we won't stand for." They include Kindness, Excellent Attitude, Focus, Clean-Clean, and Efficiency. Ensure all guests receive 100% customer service. Greets guests, explains items using concise and articulate language, and listens and responds to questions. f. Returns to the table throughout the guest's visit to ask if guests are satisfied. g. Communicates with guests demonstrating confidence and encourages them to feel unique and special. h. Performs duties that require organization, speed, efficiency, bending and lifting. i. Handles multiple priorities, works under stress and exercises good judgment when dealing with guest situations and complaints. j. Maintains cleanliness of all tables. k. Maintains cleanliness of work stations during working hours and perform weekly maintenance. l. Always be on time for scheduled shifts. m. Performs the function of host whenever possible. n. Be a Goodwill Ambassador at all times by practicing regular guest interaction. o. Helping to ensure an efficient, smooth flowing breakfast. p. Complies with all health and safety regulations 6.

REPORTS TO

General Manager 7.

SAFETY STATEMENT

As an employee, it is your responsibility to be aware of and report any and all safety hazards or violations you may see or witness in the course of performing your required duties. 8.

JOB SPECIFICATIONS

Employees must meet these minimum requirements:

Educational Skills Type of Education:

High School Level of Education:

Grade 12

Job Experience Apprenticeship Program:

None Level of Experience:

1 year min Communication Skills Speak English Read English Write English Business Mechanical Skills Calculator License/Certification

EMPLOYEE MUST HAVE COMPLETED FOOD SERVICE CERTIFICATION IF APPLICABLE.

Physical Activities and Requirements Normal Work Position Standing and walking 100% of the time Lifting Bending Minimum Weight Employee must be able to lift: 50 pounds Working Conditions Dirty at times Work Alone and with Hazardous materials others may be present

Responsibilities Care of Equipment:

FREQUENT

Safety of Others:

FREQUENT

Guest Contact:

FREQUENT

Confidential Data:

NEVER Decision Making:

FREQUENT

Acts in

Supervisory Capacity:

FREQUENT

Sensory Requirements:

Sight:

partial

Hearing:

full

Job Type:

Part-time Pay:

$12.00 - $14.00 per hour Application Question(s): Have you been convicted of a felony?

Experience:

Restaurant experience: 1 year (Preferred)

Food Support Staff:

1 year (Required)

Language:

English (Required) Shift availability: Day Shift (Required)

Work Location:

In person