A Busser, Banquet Worker, or Cafeteria Attendant assists with food service at a restaurant, large banquet hall or cafeteria. Removes used dishes, sets tables with clean dishes and linens, replenishes foods served at food stations or buffet tables, and provides water, coffee or other beverages for patrons.
Position Summary The Busser / Server Assistant supports the Food & Beverage service team by maintaining clean, organized, and well-prepared dining environments that enable exceptional guest experiences at Vinarosa Resort. This role is essential to service flow, table readiness, and overall operational efficiency across restaurants, bars, lounges, and event venues. Bussers work closely with servers, hosts, and leadership to ensure tables are cleared, reset, and staged promptly according to service standards. Attention to cleanliness, urgency, and detail is critical to guest perception and satisfaction. The role contributes directly to service pace, table turns, and team productivity. Through teamwork and consistency, the Busser helps uphold luxury brand standards and supports positive guest impressions. Key Responsibilities Clear and reset tables promptly in accordance with service standards Maintain cleanliness of dining areas, service stations, and guest pathways Assist servers with pre-bussing, water service, and table maintenance Stock and replenish linens, silverware, glassware, and service supplies Support service pacing by ensuring tables are guest-ready at all times Assist with opening, closing, and side work duties as assigned Transport dirty dishes and glassware safely to dishwashing areas Follow food safety, sanitation, and hygiene standards consistently Communicate table status and guest needs to servers and hosts Support banquet and event service execution when scheduled Handle service equipment safely and responsibly Respond professionally to guest requests and escalate when appropriate Leadership & Cultural Expectations Demonstrate reliability, accountability, and urgency during service Maintain a guest-first mindset in all support functions Communicate clearly and respectfully with team members Remain calm and focused during peak service periods Collaborate closely with servers, hosts, and kitchen teams Uphold appearance, grooming, and conduct standards Contribute positively to a culture of teamwork and mutual support
Requirements:
Required Skills & Qualifications Previous restaurant or hospitality experience preferred but not required Ability to work efficiently in a fast-paced environment Strong attention to cleanliness and detail Clear communication and teamwork skills Commitment to service excellence and safety standards Physical & Scheduling Requirements This position requires standing and walking for extended periods, lifting and carrying items up to 40 pounds, and frequent bending and reaching. Flexible availability is required, including evenings, weekends, holidays, and special events. Work Environment Statement The work environment includes indoor and outdoor dining areas within a luxury resort setting. Employees may be exposed to varying noise levels, temperatures, and guest volumes. Equal Opportunity Employer Statement Vinarosa Resort, managed by Ensemble Hospitality, is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, medical condition, genetic information, marital status, military or veteran status, or any other status protected by applicable California law.
