Position-TRU Breakfast Attendant About Our Organization:
Main Street Management, LLC. is comprised of the Hampton Inn, Fairfield Inn, Springhill Suites, and Tru by Hilton ! We are dedicated to providing the finest quality of service, convenience, and comfort for our guests. We believe that our guests come first, and we want to make every effort to convey that message to each and every staff member at the Springhill Suites, Fairfield Inn, Hampton Inn and Tru by Hilton. Our primary goal is to make sure that our guests are satisfied with our services and accommodations. We believe that it is very important that our guests know that we care about their well-being when they visit us. Service is the key to our operation, and we want to make sure that we exceed our guests' anticipations that will keep their patronage for many years. The success of our hotel is based on the continued efforts of our personnel. Main Street Management, LLC. is committed to promoting and maintaining a safe and healthy workplace for all employees as well as guests visiting our hotels. We are dedicated to reducing injuries and accidents. We will achieve this by providing high-quality training to educate managers, supervisors, and employees. We require all employees to take responsibility and ownership for safety and the prevention of accidents. Management is dedicated to providing the structure, direction, training, and education necessary for our employees to meet success in their positions.
Position Duties:
Ability to commit to an organizational culture where exceptional guest service is the #1 priority. Ability to maintain a guest comes 1st attitude. Ability to adhere to brand standards for setup and display. Ability to conduct regular inventories of food and paper goods used for breakfast and catering. Ability to prepare breakfast foods needed for the breakfast and catering. Ability to maintain stock of breakfast foods during breakfast. Ability to maintain cleanliness and replenishment of breakfast area, kitchen and/or pantry area, and mop, wipe down countertops, etc., during and after breakfast hours (breakfast dining area must be cleaned and dismantled within one hour of breakfast closing time). Ability to accommodate guests' special requests in a pleasant and professional manner. Ability to assist in the setup of meeting rooms and banquets. Maintain the cleanliness of the meeting room during and after the meetings. Ability to always be available by the Breakfast Bar during open times to restock or refill items as needed. Ability to ensure countertops and machines are always clean and tidy. Ability to make sure hands are washed prior to starting your shift. Disposable gloves must be worn when placing food items or preparing food. Ability to clean and put away items used in the preparation of each days breakfast service. Ability to assist in always maintaining cleanliness of public areas. Ability to maintain regular and reliable attendance. Ability to interact with guest for guest stay feedback and maintaining hotel service scores. Ability to being part of team to maintain high guest service scores. Ability to have a thorough knowledge of all emergency procedures and how to follow the steps. Ability to be mindful of the safety and security of the property and guests and actively work to mitigate safety and security concerns. Ability to follow all state and local laws and have food service certificate within 30 days of employment. Ability to report to work on time and as scheduled. Ability to be in proper and clean uniform, including nametag. Personal appearance and grooming must conform to our organizational dress code. Ability to perform all other duties as assigned.
Education/Skills/Experience- Applicants should:
Possess a high school degree or general equivalent. Have excellent customer service skills. Exhibit creativity, reliability, resourcefulness, and trustworthiness. Exhibit a friendly, out-going, open-minded, and engaging personality. Be a team player. Exhibit strong time management, communication, and organizational skills. Have the ability to receive feedback and take action when appropriate. Food Service Certification or ability to obtain one within 30 days of employment. Ability to maintain the confidentiality of the guests at our properties.
Physical Demands:
Have the ability to lift/pull 60 pounds. Have the ability to sit and crouch. Have the ability to stand for prolonged periods of time. Have the ability to use stairs. Have the ability to use hands to handle, feel, and cut objects. Have reliable transportation to work.
EEO:
Main Street Management, LLC. is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category that is protected under federal, state, and/or local law.
Job Type:
Full-time Pay:
$15.75 - $16.50 per hour Expected hours: 40.0 per week
Benefits:
401(k) matching Employee discount Flexible schedule Health insurance Paid time off Paid training People with a criminal record are encouraged to apply
Experience:
Quick service & fast food restaurant: 1 year (Required)
Language:
English (Preferred) Shift availability: Day Shift (Required)