Food Runner & Server Assistant (Bus) At Quello, our Food Runners and Server Assistants play an essential role in creating a seamless, polished, and memorable dining experience. Whether delivering a beautifully prepared dish, anticipating a guest's needs, or maintaining the dining room, every detail contributes to the rhythm of service that defines Quello. We're looking for individuals who are energetic, attentive, detail-oriented, and genuinely passionate about hospitality. The ideal team member takes pride in their work, moves with purpose, and understands that exceptional service is a collective effort. Responsibilities Food Service & Guest Experience Deliver dishes promptly, accurately, and with attention to presentation. Announce each dish confidently and place it in front of the correct guest using seat numbers. Ensure plates are positioned consistently, with the protein presented at the 6 o'clock position when applicable. Develop a strong understanding of the menu, ingredients, and dish presentations. Refill water and anticipate guest needs throughout service. Respond promptly and graciously to guest requests, communicating with the appropriate server or manager when needed. Maintain awareness of table activity and assist with the overall flow of service. Dining Room & Table Maintenance Maintain clean, beautifully presented dining tables throughout service. Clear, crumb, reset, and prepare tables efficiently according to Quello's service standards. Ensure tables are properly set with clean silverware, glassware, linens, and appropriate service items. Remove used plates, glassware, and other items discreetly and at the appropriate time. Assist with maintaining a polished and welcoming dining room environment. Service Support & Teamwork Maintain clear communication between the kitchen, servers, managers, and support team. Support servers by anticipating their needs and assisting with the progression of service. Assist with food running, clearing, resetting, and other service responsibilities as directed. Maintain organized, clean, and fully stocked runner and side stations. Polish and restock silverware, glassware, and service equipment before, during, and after service. Complete assigned opening, running, and closing side work. Maintain cleanliness throughout the dining room, service stations, and guest-facing areas. Assist with trash removal, restocking, and overall restaurant organization as needed. Step in to support fellow team members whenever possible, recognizing that every guest is everyone's responsibility. What We're Looking For A genuine passion for hospitality and taking care of people. A polished, professional, and positive presence. Strong work ethic, reliability, and accountability. Excellent attention to detail and organization. The ability to work efficiently with a calm sense of urgency. Strong communication and teamwork skills. A willingness to learn our menu, service procedures, and presentation standards. The ability to anticipate needs and take initiative without always being asked. A team-first mentality and willingness to help wherever needed. Pride in maintaining a clean, organized, and beautifully presented dining room. A commitment to delivering consistent, thoughtful hospitality to every guest. The Quello Standard At Quello, we don't simply serve meals—we create experiences. Every member of our team contributes to making guests feel welcomed, comfortable, and genuinely cared for. Excellence comes from preparation, consistency, teamwork, and an unwavering commitment to hospitality. We believe the best hospitality professionals anticipate rather than react, take ownership of the details, and understand that even the smallest gestures can make a lasting impression. We move with purpose, never with panic. Busy service is never an excuse to compromise professionalism, poise, or hospitality. There is no such thing as 'not my table.' Every guest deserves the same thoughtful, gracious experience, and every team member shares responsibility for making that happen.