Assistant Food and Beverage Director

ASSISTANT FOOD AND BEVERAGE DIRECTOR

Hyatt Regency Hyatt Regency Grand Cypress US - FL - Orlando

FOOD AND BEVERAGE

Assistant Director Full-time Yearly US Dollar (USD) pay basis

Req ID:

ORL010583

Summary At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Assistant Director of Food and Beverage is responsible for overseeing and directing Banquets, Restaurants, In-Room Dining, Lounges, Stewarding, and any other Food or Beverage related areas operated by Hyatt. Duties include: Responsible for short and long term planning and the management of the Food and Beverage operations in the front and back of the house Develop and rmend the budget, marketing plans and objectives and manages within those approved plans Implement and maintain F&B sales/marketing programs Direct and oversee development of employees Hire, train, empower, coach and counsel, performance and salary reviews Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations Coordinate food and beverage operations with other hotel departments to ensure efficient guest service Resolve customerplaints as appropriate to maintain a high level of customer satisfaction and quality Implement procedures to increase guest and associate satisfaction Exercise quality control for both food and beverage Maintaining Hyatt standards of service and ensure their implementation Performing daily walk-through to ensure fullpliance with Department of Health regulations and Hyatt Corporate standards Maintainmunications with Corporate Staff Coach and counsel employees to reflect Hyatt service standards and procedures Qualifications 4 years or more of progressive hotel Food and Beverage experience (typically with Hyatt) Service oriented style with professional presentations skills Proven leadership skills Hotel/Hospitality degree an asset Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effectivemunicator, effective in providing exceptional customer service and ability to improve the bottom line Clear and concise written and verbalmunication skills Must be proficient in Microsoft Word and Excel Must have excellentanizational, interpersonal and administrative skills Experience implementing new F&B concepts