JOB PURPOSE

Provides general food service-related duties. Ensures a positive guest experience by providing excellent customer service.

MINIMUM EDUCATION REQUIRED

High School diploma or equivalent

MINIMUM EXPERIENCE REQUIRED

None, on the job training provided

MINIMUM LICENSURE REQUIRED

Current, valid, and unrestricted Georgia driver's license

PREFERRED QUALIFICATIONS

Previous customer service experience in retail, food service or restaurant location Banquet service or external catering experience An undergraduate or advanced degree from an accredited institution of higher education in a related field

KEY RESPONSIBILITIES

1. Serves as first point of contact, greets customers and assists guests with entry or any other needs 2. Utilizes assigned systems and restocks supplies 3. Communicates customer requests or concerns to management 4. Maintains awareness of daily menu items and meal plans 5. Maintains a clean, sanitary and organized work environment at all times 6. Ensures food quality, including tasting food for quality control 7. Responsible for any of the below job duties as assigned, scheduled and/or based on the needs of the business, including but not limited to: a. Set up, break down, and cleaning of beverage equipment b. Cleans and sanitizes tables, chairs and service stations c. Fulfillment and distribution of mobile orders in a timely manner d. Supports location leadership with tasks as needed e. Maintains an enthusiastic and positive attitude with guests, leadership and staff at all times

DEPARTMENT-SPECIFIC TASKS AND RESPONSIBILITIES

1. Execute the full set-up, service, breakdown, and cleanup of catering functions across both campuses, performing a range of service tasks including food preparation, delivery, cashiering, stocking, receiving, dishwashing, and other assigned duties. 2. Monitors buffet lines and service stations throughout events to ensure proper product levels, visual presentation, cleanliness, and adherence to sanitation standards. 3. Maintains strict compliance with safe food‑handling practices, temperature control requirements, and HACCP guidelines during all phases of service. 4. Upholds all uniform, grooming, and professional conduct standards consistently while on duty. 5. Safely operates campus vehicles and golf carts, ensuring proper usage, care, and adherence to transportation policies.

KNOWLEDGE, SKILLS, ABILITIES

Knowledge of food service terminology Knowledge of cleaning and sanitation regulations and food handling procedures Able to maintain a neat and professional appearance Able to handle multiple tasks or projects at one time meeting assigned deadlines Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills Basic computer skills for applications and programs associated with the position (i.e., Microsoft Office suite) Strong attention to detail and follow up skills Strong customer service skills and phone and e-mail etiquette

Pay:

$14.50 - $15.50 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Disability insurance Employee discount Food provided Health insurance Paid sick time Paid time off Tuition reimbursement Vision insurance Application Question(s): Are you 18 years of age or older? Are you currently a KSU student or employee? Do you have open availability to work various shifts including evenings and weekends?

License/Certification:

Georgia driver's license (Required)

Work Location:

In person