JOB PURPOSE

Provides general food service-related duties. Ensures a positive guest experience by providing excellent customer service.

MINIMUM EDUCATION REQUIRED

High School diploma or equivalent

MINIMUM EXPERIENCE REQUIRED

None, on the job training provided

PREFERRED QUALIFICATIONS

Previous customer service experience in retail, food service or restaurant location

KEY RESPONSIBILITIES

1. Serves as first point of contact, greets customers and assists guests with entry or any other needs 2. Utilizes assigned systems and restocks supplies 3. Communicates customer requests or concerns to management 4. Maintains awareness of daily menu items and meal plans 5. Maintains a clean, sanitary and organized work environment at all times 6. Ensures food quality, including tasting food for quality control 7. Responsible for any of the below job duties as assigned, scheduled and/or based on the needs of the business, including but not limited to: a. Set up, break down, and cleaning of beverage equipment b. Cleans and sanitizes tables, chairs and service stations c. Fulfillment and distribution of mobile orders in a timely manner d. Supports location leadership with tasks as needed e. Maintains an enthusiastic and positive attitude with guests, leadership and staff at all times

KNOWLEDGE, SKILLS, ABILITIES

Knowledge of food service terminology Knowledge of cleaning and sanitation regulations and food handling procedures Able to maintain a neat and professional appearance Able to handle multiple tasks or projects at one time meeting assigned deadlines Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills Basic computer skills for applications and programs associated with the position (i.e., Microsoft Office suite) Strong attention to detail and follow up skills Strong customer service skills and phone and e-mail etiquette

Pay:

$14.50 - $15.50 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Disability insurance Employee assistance program Employee discount Flexible spending account Food provided Health insurance Health savings account Life insurance On-site gym On-the-job training Opportunities for advancement Paid holidays Paid sick time Paid time off Retirement plan Store discount Tuition reimbursement Vision insurance Wellness program Application Question(s): Are you 18 years of age or older? Are you currently a KSU student or employee? Do you have open availability to work various shifts including evenings and weekends?

Work Location:

In person