Banquet Setup/Server West Des Moines Marriott West Des Moines, IA Job Details Part-time $16.50 an hour 4 hours ago Qualifications Serving Report writing Phone communication Crisis management Writing skills Basic math Client inquiry handling In-person customer service Moving Bussing Making change Incident response (Crisis management methodologies) Full Job Description SUMMARY Sets up banquet and breaks, serves meals to patrons in banquet settings and cleans up banquets by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned. Sets up banquet function tables and break tables, chairs, dance floors, stages. with required items according to property standards. Prepares, organizes and pre-sets all non-entree items to be used during the banquet including coffee service and buffet equipment. Clears, resets tables and properly stores banquet items at conclusion of each course/banquet.

KHC POLICIES

Responsible for following all KHC policies and procedures as set forth in the KHC handbook and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or

EXPERIENCE

Less than high school education; or up to one-month related or transferable experience/training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating/maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to respond to complaints or inquiries from groups of managers, customers, employees and general public. Ability to communicate effectively before groups of customers or employees in person, via telephone or in writing.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, volume, basic weight and decimals. Ability to count, add, multiply, calculate change using American units of money. Ability to accurately handle cash, credit cards and checks.

REASONING ABILITY

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to handle, grasp or type; reach with hands and arms; talk or hear; and taste or smell. The employee frequently is required to climb or balance; stoop, kneel, crouch, bend or twist. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment described here are representative of those an employee encounters while performing the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries. While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles and temperature extremes from sub zero freezers to heat in kitchens and occasionally works with moving mechanical parts such as milkshake machines/blenders. The noise level in the work environment is usually moderate.

ACCOMODATION

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CRISIS MANAGEMENT

Must be able to handle a crisis in a calm, effective manner.

This includes:

upset guests, fire, tornado, armed robbery and assault, bomb threats and accidents.

Job Type:

Part-time Pay:

$16.50 per hour People with a criminal record are encouraged to apply

Work Location:

In person