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OE
Ocean Edge Resort & Golf Club
Assistant Director of Food & Beverage
Career Insights for Busser / Banquet Worker / Cafeteria Attendant
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Based on Massachusetts data
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What they do
A Busser, Banquet Worker, or Cafeteria Attendant assists with food service at a restaurant, large banquet hall or cafeteria. Removes used dishes, sets tables with clean dishes and linens, replenishes foods served at food stations or buffet tables, and provides water, coffee or other beverages for patrons.
$35,296 / year median in Massachusetts
+14% projected growth
Job Description
Ocean Edge Resort & Golf Club on Cape Cod is seeking qualified candidates for the position of Assistant Director of Food & Beverage. This position assists and organizes activities of the resort's food and beverage department to ensure high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service.
Responsibilities Include:
- Plan, direct and delegate responsibilities for the food and beverage departments, including six bars and restaurants, banquet operations and multiple kitchen operations.
- Monitor and, when necessary, develop and implement schedules for the operation of all restaurants and bars to achieve a profitable result.
- Participate with the chef and restaurant managers in the creation and merchandising of attractive menu designs to attract a predetermined customer market.
- Implement effective controls of food, beverage and labor costs among all sub departments and monitor the food and beverage budget to ensure efficient operation and that expenditures stay within budget limitations, including achieving budgeted revenue and labor expenses.
- Assist the departmental managers in establishing and achieving predetermined profit objectives and desired standards of quality food, service, cleanliness, merchandising and promotions. Maximize food and beverage department profitability.
- Promote and ensure adherence to Forbes Four STAR standards.
- Regularly review and evaluate the degree of customer satisfaction of the individual outlets, including banquet service, to recommend new operating and marketing policies whenever a change in demand, customer dissatisfaction, or a change in competitive environment requires such changes. Investigate and resolve food quality and service complaints.
- Develop, along with assistance from department heads, operating tools necessary and incidental to modern management principles such as budgeting, forecasting, purchase specifications, recipes, portion specifications, menu abstracts, food production control, job descriptions, etc.
- Insure compliance with all policies and procedures that relate to food and beverage, as well as local, state, and federal laws and regulations.
- Hire, train, supervise, develop, discipline and counsel all food and beverage management team members according to policies and procedures.
- Participate in the development of the annual budget and develop short and long term financial operating plans