Breakfast Attendant Fairfield Inn & Suites - Charlotte University Research Park Charlotte, NC Job Details Full-time 16 hours ago Benefits Health savings account AD&D insurance Disability insurance Health insurance Dental insurance Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Life insurance Qualifications Customer communication Customer relationship building Food service health code compliance Handling customer service requests Hotel and accommodations guest complaints handling Full Job Description Our Breakfast Attendants ensure that our guests start their morning off right with a great breakfast and genuine service. As Breakfast Attendant, you are responsible for setup, take-down, sanitation and restocking of the breakfast area and kitchen. You will also greet guests and keep the breakfast buffet neat and clean throughout your shift. Our breakfast attendants are always organized, calm, and friendly, going above and beyond to make sure our guests have the best experience.

RESPONSIBILITIES

Coordinate day-to-day activities, ensuring breakfast is prepared in accordance to food handling regulations, guidelines and brand standards. Ensure food is prepped and ready for the beginning of breakfast and replenished throughout breakfast hours. Welcome guests with a friendly greeting and a smile and ensure you are walking around the breakfast area engaging them; replenish coffee and provide a memorable guest experience. Maintain inventory of all food supply and assist with the completion of food orders as necessary. Assist in necessary setup, service and breakdown of breakfast and meeting room functions. Inspect the kitchen, prep area, and dining space for cleanliness, working condition and proper furniture/equipment set-up. Maintain complete knowledge of correct maintenance and use of equipment. Check storage areas for proper supplies, organization, and cleanliness. Clear and reset counters and tables at conclusion of each guest. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Respond to guest requests and complaints in a timely, efficient, appropriate and friendly manner. Work with the hotel team to create and deliver a memorable service experience for guests.

QUALIFICATIONS

Knowledge of food service regulations. Strong customer service and interpersonal communications skills required. Able to easily and quickly lift and carry heavy trays. Able to stand for long periods of time. Able to utilize quick thinking and apply quick resolution to guest issues in accordance to the brand standards. Able to work in fast paced environment. Able to prioritize, organize, and manage multiple tasks.

BENEFITS PTO

with immediate accrual Access 50% of your wages prior to payday Discount program for car rentals, travel, entertainment, etc. Hotel Discounts Worldwide Health Insurance Dental Insurance Vision Insurance Basic Life/AD&D and Supplemental Life Insurance Voluntary Options - Critical Illness/Accident/Hospital Indemnity/Short Term Disability/Legal Employer Sponsored Long-Term Disability Coverage 401(k) with immediate match Double Time for Holidays Worked Health Savings Account Employee Assistance Program (EAP) Dependent Care FSA