A Busser, Banquet Worker, or Cafeteria Attendant assists with food service at a restaurant, large banquet hall or cafeteria. Removes used dishes, sets tables with clean dishes and linens, replenishes foods served at food stations or buffet tables, and provides water, coffee or other beverages for patrons.
Dillsboro, NC About The Jarrett House Established in 1884, The Jarrett House is a historic boutique hotel and beloved landmark in the Great Smoky Mountains. The property features a full-service restaurant, an event hall with bar service, and a retail bakery offering house-made desserts. We blend Southern hospitality with authentic Victorian charm to deliver memorable guest experiences. Position Overview We're hiring an experienced, hands-on Food & Beverage Manager to lead operations across our restaurant, event hall/bar, and retail bakery. You'll own quality, consistency, and profitability—building a strong service culture while preserving our historic character. Key Responsibilities Lead daily operations of the restaurant, event hall/bar, and bakery retail shop inventory.
Manage FOH and BOH teams:
hiring, training, scheduling, coaching, and performance reviews. Partner with the culinary team on menu development, seasonality, costing, and presentation. Our restaurant is family style southern cooking.
Oversee event/banquet execution:
proposals, BEOs, staffing, setup, service, and bar controls. Drive bakery production planning, merchandising, display standards, and retail sales. Maintain strict health, safety, and sanitation compliance (local/state regulations). Own inventory, vendor relations, purchasing, waste control, and COGS targets. Build labor plans, track KPIs, and deliver on budgeted revenue and margin goals. Collaborate with ownership/marketing on promotions, seasonal offerings, and community events. Resolve guest issues promptly and graciously; model a calm, guest-first approach. Qualifications Bachelors Degree in hospitality management, or 3+ years in F&B management (restaurant, hotel, club, or events environment). Proven team leadership and cross-department coordination (kitchen, service, bar, bakery). Strong grasp of P&L levers: labor planning, inventory, costing, and forecasting. Event/banquet operations and bar management experience. Excellent communication, guest recovery, and training skills. POS/scheduling/inventory software proficiency. ServSafe (or equivalent) preferred.
Compensation & Benefits Salary:
From $50,000 base (DOE) + performance incentives/bonuses. Employee dining/retail discounts and growth opportunities in a historic, community-focused setting.
Job Type:
Full-time Pay:
From $50,000.00 per year
Benefits:
Health insurance Paid time off Paid training Application Question(s): Where do you reside? Do you plan on relocating to the Dillsboro area?
