Luckys Food Runner/Server Assistant

Description Ideal Candidate:

An outgoing and dependable individual with strong customer service skills. A team player who maintains professionalism when interacting with guests. Must be at least 18 years old and able to stand for extended periods of time. Tips are paid bi-weekly. Essential Duties and Responsibilities The following duties may be taught and demonstrated during the Food Runner / Server Assistant training process, depending on experience: Reports directly to the Restaurant Supervisor or Manager Maintains dependable and punctual attendance Willingness to work holidays and flexible days or hours based on business needs Demonstrates a teamwork attitude and willingness to assist management and coworkers as needed Ability to perform the following Food Runner / Server Assistant tasks in accordance with

Food and Beverage SOPs:

Greet guests with a smile in a friendly, courteous, and professional manner Assist servers and/or casino staff by organizing tickets and delivering food and beverages Ensure all dressings, garnishes, and condiments accompany orders correctly Refill water and non-alcoholic beverages Clear, clean, and sanitize tables without interrupting the guest experience Complete all stocking and side work as assigned during training Assist hosts with seating guests when needed Maintain a clean and organized work area in compliance with NH Health Department, OSHA, and departmental SOPs Perform other duties as assigned by management Education and Experience High school diploma or equivalent preferred One (1) year of restaurant experience preferred Age and Certifications Must be 17 years of age or older Language Skills Ability to speak, read, and understand English Ability to respond appropriately to guest inquiries and concerns Physical Demands The employee must be able to: Stand and walk for long periods of time Lift, carry, push, and pull up to 50 pounds Frequently carry food trays up to 50 pounds Vision requirements include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. Work Environment Fast-paced and often loud environment May be exposed to tobacco smoke when working near the casino floor Must be able to work varying schedules based on business needs The Food Runner / Server Assistant provides friendly, efficient, and courteous service by supporting Food and Beverage Servers and Casino Staff. This role ensures guests have an exceptional dining experience through timely delivery of food and beverages and attentive service. Must be at least 18 years old, able to stand for extended periods, and food handling experience is a plus.