Overview Join our dynamic hospitality team as a Banquet Captain, where you will lead and coordinate banquet service operations to deliver exceptional guest experiences. This energetic role requires a proactive leader with strong management skills, culinary knowledge, and a passion for hospitality excellence. As a Banquet Captain, you will oversee banquet events from setup to service, ensuring smooth execution and maintaining the highest standards of food safety, customer service, and team leadership. Your enthusiasm and organizational skills will be vital in creating memorable events that exceed guest expectations. Duties Lead and supervise banquet service staff, including training, scheduling, and performance management to foster a motivated and efficient team. Coordinate with culinary and event planning teams to ensure proper food preparation, presentation, and timely delivery during events. Oversee food handling, safety procedures, and sanitation standards in compliance with health regulations. Manage inventory control for banquet supplies, linens, tableware, and food items to ensure adequate stock levels for all events. Operate POS systems such as Aloha POS or Micros POS for order processing, billing, and cash handling with accuracy. Supervise setup and breakdown of banquet spaces, ensuring all equipment is functioning properly and the environment is welcoming. Assist in managing shift operations, including supervising staff during service periods, resolving guest concerns promptly, and maintaining high levels of customer service. Support staff training on food production techniques, serving standards, and hospitality best practices to uphold quality standards. Analyze profit and loss reports related to banquet events to optimize profitability while maintaining exceptional service quality. Experience Proven experience in food service management within casual dining or fine dining environments, especially with banquet or catering responsibilities. Demonstrated supervisory or managerial experience leading hospitality teams in fast-paced settings such as quick service or restaurant management roles. Familiarity with POS systems like Aloha POS or Micros POS along with cash handling procedures. Strong background in food safety management, inventory control, and food production processes. Experience coordinating large-scale events from setup through breakdown with attention to detail and efficiency. Excellent communication skills for team leadership, staff training, interviewing potential team members, and managing customer interactions. Knowledge of budgeting principles and profit & loss analysis related to food service operations. Ability to manage multiple priorities effectively while maintaining a positive attitude under pressure. Join us as a Banquet Captain if you're passionate about delivering outstanding hospitality experiences! Bring your leadership skills, culinary knowledge, and enthusiasm for teamwork to create unforgettable events that leave guests delighted every time!

Pay:

$11.25 - $15.00 per hour

Benefits:

401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance

Work Location:

In person