Responsibilities:

Assist in hiring, training, and mentoring a team that will follow the company's mission and brand standards. Supervise staff, coordinate team meetings/trainings, and manage staff schedules to ensure desk coverage. Create operating systems and checklists to ensure a well-maintained, clean facility. Be the primary point of contact for facility maintenance, repairs, and cleaning. Conduct thorough daily facility inspections and promptly communicate operational malfunctions to building management. Promptly answer, record, and complete all resident requests, phone calls, questions, or concerns. Coordinate all facility reservations. Facilitate contractor check-ins and check-outs, and cultivate relationships with the company's preferred vendors. Assist in the preparation of the community events required by the building. Stay abreast of industry standards, technology, and trends. Perform other duties as assigned that relate to the success of the property. This position requires you to work exclusively at the front desk. Follows all HR and Risk Management Company Policies Performs miscellaneous job-related duties as assigned. Covers shifts for team members to ensure proper staffing requirements are maintained. Use the Company Approved Team Scheduler to ensure payroll budget compliance.