A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
At the Renaissance Shoals Resort & Spa, we pride ourselves on delivering unparalleled service in a stunning environment. We are looking for an detail-oriented, guest-focused Spa Concierge to join our team. You'll play a key role in delivering an unforgettable experience for our guests, combining luxury, relaxation, and impeccable service ensuring every guest enjoys a seamless, rejuvenating visit. With our world-class amenities and serene environment, you'll create a welcoming atmosphere that enhances the overall guest experience.
Key Responsibilities:
Personalize the
Guest Experience:
Create memorable, tailored experiences. Greet guests warmly, offer beverages, and provide clear information on spa services, treatments, and activities to help them make informed decisions.
Keep Things Running Smoothly :
Schedule spa appointments, communicate modifications to treatment staff, and manage guest needs Attention to
Detail & Organization :
Maintain organized records, manage guest schedules, and keep workstations and staff areas clean, ensuring a professional environment at all times. Why Join Us? This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact on our sales strategy and customer experience. We offer a collaborative work environment, growth opportunities, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests.
Perks & Benefits:
As part of the PCH Hotels & Resorts portfolio, associates enjoy an array of perks and benefits, including: 401(k) with
Company Match:
Plan for your future with our company-matched retirement plan.
Exclusive Discounts:
Enjoy hotel stays, dining, golf, and retail discounts at PCH properties and globally through Marriott. Opportunities for
Growth:
Access ongoing training and development with opportunities for career advancement.
Employee Recognition:
Participate in employee rewards and recognition programs.
Fun Work Environment:
Be part of a friendly and supportive team that values your contributions. Join us at Renaissance Shoals Resort & Spa, where we believe in delivering "hospitality with heart & soul." Be part of a team dedicated to creating unforgettable guest experiences! Apply now to join Renaissance Shoals Resort & Spa and help us continue our tradition of excellence. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
