A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
!! Hiring event !! Come visit us Tuesday April 28th from 10:00 a.m - 2:00 p.m for our spa hiring event! We would love the oppertunity to meet you in person and see if we would make a great team. See description below for more details on the position you'd be inverviewing for. We look forward to meeting you!
Address:
1726 E Southern Ave #4 Tempe, Az 85282
Job Title:
Full/Part-Time Head Spa Specialist & Front Desk Job Summary We are seeking a warm, professional, and detail-oriented Part-Time Head Spa Specialist & Front Desk team member with experience in both head spa services and front desk operations. In this dual role, you will provide relaxing and high-quality head spa treatments while also managing front desk responsibilities. You will create a calming and luxurious experience for every guest, ensuring smooth daily operations and exceptional service from start to finish. Key Responsibilities Perform head spa treatments with care, professionalism, and attention to client comfort Greet every guest with a friendly and welcoming demeanor, creating a relaxing spa experience Manage incoming calls, messages, and online inquiries with excellent etiquette Schedule, confirm, and manage appointments efficiently Assist guests with service selection, promotions, memberships, and product recommendations Handle front desk tasks including check-in/check-out, payments, and invoicing Maintain accurate client records, including service history and preferences Keep treatment and reception areas clean, organized, and aligned with the spa's atmosphere Support daily operations such as inventory tracking, supply restocking, and coordination with team members Address client questions or concerns professionally to ensure satisfaction Skills & Qualifications Experience as a Head Spa Specialist and/or in front desk or receptionist roles (spa or salon preferred) Strong customer service and interpersonal skills with a client-focused approach Knowledge of head spa treatments, scalp care, and wellness practices Proficiency in scheduling systems and basic computer applications Excellent communication and phone etiquette Strong organizational and multitasking skills Basic POS or bookkeeping knowledge is a plus Ability to work in a calm, professional, and fast-paced environment Passion for wellness, beauty, and delivering exceptional guest experiences Why Join Us? Join a team dedicated to relaxation, self-care, and exceptional service. In this part-time role, you will combine your skills in head spa treatments and front desk operations to create memorable experiences for every guest while working in a supportive and wellness-focused environment.
