Client Care & Grooming Coordinator (Front Desk) Henley Style Pet Grooming and Spa - 2.0 Beverly Hills, CA Job Details Part-time $19 - $20 an hour 13 hours ago Benefits Flexible schedule Qualifications Customer communication Customer service Greeting customers Client inquiry handling High school diploma or GED Attention to detail Patience Full Job Description Front Desk Receptionist Henley Style Pet Grooming Henley Style Pet Grooming is a Japandi-inspired, boutique dog grooming salon focused on calm energy, thoughtful service, and elevated client experience. We are looking for a professional, reliable, and composed Client Care & Grooming Coordinator (Front Desk)Client Care & Grooming Coordinator (Front Desk) who can confidently manage a fast-paced salon environment while providing warm, polished customer service. Position Details Part-time 8-16 hours per week Tuesday and Weekend availability required In-person position Responsibilities Greet clients and pets with professionalism and warmth Check in and check out 25 -50 clients per shift Accurately process payments and explain services and pricing Manage appointments, schedules, and daily flow at the front desk Communicate clearly with groomers and management Navigate client concerns or difficult situations calmly and respectfully Maintain a clean, organized, and serene front desk area Uphold Henley Style's brand standards and salon policies Qualifications Prior receptionist, front desk, or customer service experience preferred Comfortable handling high-volume client flow Strong communication and problem-solving skills Calm under pressure and able to de-escalate tense situations Detail-oriented, punctual, and dependable Professional appearance and demeanor Love for dogs, pets, and people Ideal Candidate You are someone who: Thrives in a structured but fast-paced environment Can balance empathy with firm boundaries Represents a brand with grace and confidence Understands that the front desk sets the tone for the entire salon Why Henley Style? Henley Style is more than a grooming salon. We value intentional design, calm energy, and respectful communication for both clients and pets. If you enjoy working in a refined environment where professionalism and creativity matters, we'd love to meet you.

Job Type:

Part-time Pay:

$19.00 - $20.00 per hour Expected hours: 8.0 - 16.0 per week

Benefits:

Flexible schedule

Education:

High school or equivalent (Preferred)

Experience:

Customer Service:

1 year (Preferred)

Receptionist:

1 year (Preferred)

Work Location:

In person