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Cedars-Sinai

Lobby Services Associate - 8 hr Per Diem - Variable shifts - Marina del Rey Hospital

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What they do

A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.

$43,387 / year median in California

+11% projected growth

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Job Description

  • Job Description
  • Cedars-Sinai Marina del Rey Hospital and its staff aim to exceed the expectations of our patients, their families and the community with a service-oriented attitude.
We seek excellence, courtesy, teamwork, respect, communication and enthusiasm in our future colleagues. If you are looking for exciting career opportunities with growth potential, come and join the team at Cedars-Sinai Marina del Rey Hospital! Under general supervision, the Lobby Services Associate performs a full range of customer service duties to ensure visitors are greeted warmly and provided with all necessary information for an optimal patient and visitor experience. This includes managing wayfinding, screening for health and safety compliance, processing visitor information, and escorting patients as needed. The role involves collaboration with multiple departments, maintaining a clean and welcoming environment, supporting communication between medical staff and families, and ensuring patient confidentiality in accordance with HIPAA.
  • Qualifications
  • Education
  • + High School Diploma/GED
  • minimum Experience + 1 year Customer service and/or front desk experience.
  • minimum + 3 years Customer service and/or front desk experience.
  • preferred Licenses and Certifications + No license or certification requiredCedars-Sinai is an EEO employer.
Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.