Front Desk/Salon Assistant Saunders & James Oakland, CA Job Details Part-time $20 an hour 7 hours ago Benefits 401(k) Paid time off Employee discount Flexible schedule Qualifications Teamwork Email customer support Phone communication Merchandising In-person customer service Online booking platforms Attention to detail Quality improvement Organizational skills POS systems Office phone management

Full Job Description Now Hiring:

Front Desk Assistant Saunders & James Nail Care | Rockridge, Oakland We are seeking a polished, high-performing Front Desk Assistant to join our upscale salon team. This role is designed for someone who not only excels in hospitality, but has clear aspirations to grow into business management within the beauty industry. This is not an entry-level role as we are looking for someone who thrives in a structured, fast-paced environment and takes pride in delivering an exceptional client experience. Key Responsibilities

• Engage with clients to deliver an elevated, seamless customer experience while building lasting relationships
• Manage bookings, coordinate appointments, schedules and answer phones with professionalism and efficiency
• Support front desk operations and ensure smooth daily salon flow
• Assist with product inventory tracking and ordering
• Maintain a clean, organized, and well-stocked front-of-house environment
• Support visual merchandising and ensure retail displays are current and client-ready
• Assist in day-to-day salon operations and team support
• Uphold and enforce a safe, sanitary, and compliant environment
• Key holder for some opening and closing shifts General Responsibilities
• Represent Saunders & James as a brand ambassador with a positive, professional presence
• Work collaboratively with the team to uphold service standards and share knowledge
• Maintain a polished and professional appearance and demeanor at all times
• Contribute to ongoing quality improvement and business development
• Proactively resolve issues and offer thoughtful solutions
• Foster a respectful, drama-free, and team-oriented environment
• Stay curious, keep learning, and bring a positive energy to the workplace Required Skills & Experience
• 1+ years in a front desk, hospitality, retail, or client-facing role
• Proven record of exceptional customer service
• Strong organizational skills with high attention to detail
• Ability to multitask, prioritize, and take initiative in a fast-paced setting
• Clear, professional communication (phone, text, and email)
• Tech-savvy and comfortable with booking systems, POS, and digital tools
• Strong problem-solving skills with a calm, composed approach
• Reliable, punctual, and team-oriented Who You Are
• Polished, proactive, and solution-oriented
• Naturally hospitable with a calm, confident presence
• Interested in beauty, wellness, and luxury service environments
• Motivated to grow into a leadership or management role What We Offer
• Competitive pay
• Commission on retail sales
• Hands-on experience in salon operations and business management
• Career growth aligned with salon growth If you're looking to build a career, not just hold a position, we'd love to meet you.

To Apply:

Send your resume and a brief note outlining your career goals and why this role aligns with your long-term path.

Job Type:

Part-time Pay:

$20.00 per hour

Benefits:

401(k) Employee discount Flexible schedule Paid time off

Work Location:

In person