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Highgate at Temecula

Concierge

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What they do

A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.

$43,387 / year median in California

+11% projected growth

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Job Description

Concierge | Highgate Senior Living -
Temecula, CA Compensation:
$17.00-$22.00 per hour
LOVE YOUR WORK. JOIN OUR TEAM. A
community, not a facility. Highgate Senior Living takes a holistic, person-first approach and encourages independence. We treat residents and team members like family. This is your opportunity to support our mission and positively impact the lives of seniors and their families. About the role Be the welcoming first impression for residents, families, and visitors in our community. Handle the front desk, phones, and guest experience—creating a warm, helpful, and efficient environment. What you'll do Field requests and support resident/family needs Manage first‑impression areas and phone system Maintain basic records and administrative systems Assist with events and community communications Create informal opportunities for resident socialization Skills & attributes Confidence engaging with seniors and families Top‑notch customer service and hospitality mindset Kind, professional communication (verbal and written) MS Office basics and comfort with multi‑tasking Awareness of environment and details Relatable experience Front desk, hospitality, or customer‑facing roles Volunteer experiences focused on helping others Jobs supporting seniors or vulnerable populations Qualifications At least 18 years of age 1+ year in high‑level customer service Current negative TB test Able to pass a criminal background check Good time management; able to work independently Must be available weekends and holidays Why join Highgate We offer more than a job—we offer a mission. 401(k) with matching Employee referral bonuses Competitive pay: (see above) Full benefits package Growth pathways and internal promotions Positive, inclusive, values-driven culture Join a workplace that values heart, purpose, and community. Apply today — we'd love to meet you.