Customer Solutions Representative Jobs in USA, CA, Tulare | Rose International Job

Required Education:

• High School Diploma or Equivalent Required Experience, Knowledge & Skills:

• Basic experience with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Basic experience with mail sorting, printing, scanning, scheduling appointments, and answering phones
• Strong customer service and communication skills
• Ability to multitask and prioritize tasks effectively
• Strong organizational skills with attention to detail
• Ability to interact professionally with customers, vendors, visitors, and internal staff
• Ability to support administrative, operational, and front desk activities in a fast-paced environment

Preferred Experience, Knowledge & Skills:

• Bilingual in English and Spanish
• Experience using internet-based applications and online scheduling systems
• Previous experience in customer service, front desk support, or administrative support roles
• Experience coordinating meetings, workshops, events, or training sessions
• Familiarity with facility operations, inventory management, and equipment handling

Job Responsibilities:

• Greet and assist visitors, customers, vendors, and staff at the front desk
• Provide general customer service and basic technical support for conference and training rooms
• Coordinate logistics and room setup for workshops, meetings, and events
• Support workshop registration, attendance tracking, and customer inquiries before, during, and after events
• Assist instructors and internal teams with administrative and operational tasks
• Support facility operations by organizing documents, submitting maintenance requests, and managing office supplies
• Assist with scheduling and coordinating tours, demonstrations, and consultations
• Set up and support equipment demonstrations and lending program activities
• Monitor reservations and maintain accurate records for lending programs and equipment loans
• Prepare, package, and coordinate equipment pick-up and drop-off activities
• Maintain EEC policies, procedures, mission, and customer service standards throughout daily operations
• Only those lawfully authorized to work in the designated country associated with the position will be considered.
• Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.