Advisor Concierge

Advisor Concierge Job Description Reports to Shop Manager and/or Principal Broker Job Purpose The Advisor Concierge ensures proper flow of office procedures and supports our Real Estate Advisors, Broker, and Management by carrying out common office duties. A priority is to maintain a positive,cfriendly, and professional company image by acting as the first line of contact and support to visitors,ccustomers, and vendors in person, online, and via telephone. This is an in-person position for our Aspen, Colorado location. Duties and Responsibilities of the Office Administrator General Office Support Consistently create a welcome environment and positive culture within the shop. Greet advisors and visitors as they come into the shop. Plan for sales meetings, provide refreshments if needed, and help prepare agenda with Shop Manager and Broker. Provide on-going training on E&V tools & technology by arranging virtual or lunch-and- learns training sessions with relevant topics. Organize, manage and host company or other special events. Assist advisors with set-up of the conference room for client meetings. Answer phones, distribute mail and be responsible for opening and closing the office daily. Manage procurement of office supplies and office vendor services, like janitorial or copier services, as needed. Keep all areas in the office clean, orderly, and always presentable: kitchens, restrooms, conference rooms, and waiting areas. Provide administrative support for and fulfill other duties assigned by EVGG leadership. Rental Assistance Responsible for putting together rental welcome baskets and making sure supplies for baskets are maintained. Managing the Short Term Rental License Program. Assist advisors with applications, approvals and maintenance. Assist advisors with rental paperwork. Manage any rental programs, software and websites to make sure they are up to date. Marketing Assistance Upload new listings to shopTV and assist in shop website maintenance. Print out and update window displays at Aspen Shop and assist with other shop windows Assist advisors with pre-list marketing strategies. ENGEL&VÖLKERS

GESTALT GROUP

Distribute listings to marketing team and AC's for cross-selling opportunities on social media. New-Agent Onboarding, as needed assistance Order credentials and set-up new advisors with their E&V email account, email signature, mobile phone email and business cards. Follow and complete the onboarding checklist. Set up and train new advisors on all E&V tools & technology. Work together with the marketing department to schedule new advisor social media and press-release welcome announcements. Interns, as needed Supervise and train shop interns in E&V responsibilities and Internship Training Program requirements. Assist Shop Manager in ensuring Internship Program requirements are satisfied for each intern and complete Internship Program reviews when requested. Assist interns in finding living accommodations, opening a bank account, getting a social security card, using public transportation, orienting to the area, etc. Help provide cultural experiences and include interns in shop or company events, trainings and staff or advisor holiday events, if possible.

Schedule:

M-F 9:00 am-5:00 pm

Work Location:

Aspen, Co Job Type:

Full-time Pay:

$70,000.00 - $80,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person